BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
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Creating requests<br />
NOTE<br />
The rich-text-formatting (RTF) options provide a way for you to apply some basic<br />
styling of text and inclusion of images with their text. The options do not provide<br />
the level of functionality of a desktop-based word processor such as Microsoft<br />
Word.<br />
Functionality will vary among browsers. Apple Safari browsers support the fewest<br />
number of features.<br />
RTF editor shortcut keys<br />
Table A-1 and Table A-2 list keyboard shortcuts you can use with rich-text<br />
formatting.<br />
Table A-1: General shortcuts<br />
Shortcut Description<br />
CTRL+A Select all text<br />
CTRL+SHIFT+W Close inner dialog boxes<br />
SHIFT+CTRL+[ Justify left<br />
SHIFT+CTRL+] Justify right<br />
SHIFT+CTRL+\ Justify center<br />
Table A-2: Shortcuts that work after text is selected<br />
Shortcut Description<br />
SHIFT+CTRL+Up arrow Increase font size<br />
SHIFT+CTRL+Down arrow Decrease font size<br />
SHIFT+CTRL+L Create a link<br />
SHIFT+CTRL+B Bold<br />
SHIFT+CTRL+I Italic<br />
SHIFT+CTRL+U Underline<br />
Adding a table to a character field<br />
Use the Table icon ( ) to insert a table in an RTF field or to modify the properties<br />
of a selected table. Table properties include:<br />
Size of the table<br />
Number of rows and columns<br />
Cell spacing and padding<br />
Table and cell borders<br />
Table caption<br />
Appendix A For your end users: Tips for using applications in a browser 131