BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

BMC Remedy Action Request System 7.6.04
Table 4-1: Open Window action fields (Sheet 2 of 2)
Field Selection More information
Qualification A query string that
determines which entries
from the form to include in
the report
If No Requests Match Do Not Show Any Message
Table 4-2: Advanced fields
104 BMC Remedy Mid Tier Guide
4 Click Show Advanced, and complete the fields as described in the following table.
Field Selection More information
Entry IDs A comma-separated list of
entry IDs from the form
being reported on
5 Save the active link.
To attach an Open Window active link to a form with a button field
1 In BMC Remedy Developer Studio, select a view of a form and create a new button
field.
2 Attach the active link to the button field. See the Workflow Objects Guide, “Creating
active links,” page 37.
3 Save the form.
If you want to use a string from a local field, use the
EXTERNAL keyword, for example,
EXTERNAL($QueryStringField$). If this string
and the Entry IDs string are both left empty, all entries
of the form being reported on are included in the
report.
Only these entries are displayed in the report. If this
string is filled and contains fewer than 256 entry IDs, it
overrides the Qualification String. Otherwise, the
Qualification String takes precedence. If both are left
empty, all entries in the form are included in the
report.
Query Override Yes or No Some report engines allow the Qualification String (or
Entry IDs) to override a query that might be stored as
part of the report definition. This value specifies
whether the report engine should do so.
Report Operation Create—Used to create a
new report definition file
Edit—Used to edit an
existing report definition
file
Run—Used to run a report
Character Encoding The character set to be used
for the report
If you select Crystal Report in the Report Type field,
then Edit and Create are not valid options for the
Operation field.
Select Use Server to apply the same character set
encoding used by the server.