BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

Using the advanced query builder
Creating reports
The advanced query builder is located below the simple query builder. By default,
the advanced query builder is closed. Click the expansion arrow to open it.
Figure C-7: The advanced query builder, opened
To use the advanced query builder to find the same records (Teresa Logan’s classes
that have students enrolled), expand the advanced query builder and then add the
following qualification:
'Instructor' LIKE "Teresa%" AND 'Number Enrolled' > 0
To add fields, you can drag them from the Available Fields list, or select the field
and then click Add Field. To cause the query builder buttons to appear, you must
add a field or click in the query area.
It is possible to enter queries in both the simple and advanced query builders for
the same report. If you do, these queries are linked with an AND operator when
the report runs. If the advanced query builder is closed, but contains a query, the
beginning of the query appears along with the Advanced expansion button:
TIP
You cannot add elements in the middle of an existing query in the advanced query
builder. If you need to modify an advanced query, you must add the modification
on to the end of the existing query, or revise the entire query.
For more information about building AR System qualifications, see the Workflow
Objects Guide, “Building qualifications and expressions,” page 49.
You can also use these query builders to add a query to an existing report at
runtime. See “Adding to or overriding a report query at runtime” on page 163.
Queries on selection fields
Selection fields include drop-down lists, radio buttons, and check boxes. In
selection fields, the sort order is determined by the database value assigned to each
selection. This value is not visible when you are constructing the query. Depending
upon how the database value is configured, you might get unexpected results.
Appendix C For your end users: Creating reports in a browser 175