BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
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Chapter<br />
4 Configuring<br />
AR <strong>System</strong> for<br />
Web and AR <strong>System</strong> reports<br />
This chapter describes information administrators need to know to configure and<br />
manage Web reports and AR <strong>System</strong> reports for use on the web.<br />
The following topics are provided:<br />
About reporting in AR <strong>System</strong> (page 96)<br />
Managing reports with the Report form (page 98)<br />
Reporting using table fields and results list fields (page 102)<br />
Running a report by using an Open Window active link (page 103)<br />
Managing localized Crystal and Web reports (page 105)<br />
Defining report types (page 109)<br />
Setting limits on reports that users save (page 113)<br />
Backward compatibility (page 113)<br />
For information about how to create and run Web and AR <strong>System</strong> reports in the<br />
Report Console, see “For your end users: Creating reports in a browser” on<br />
page 155.<br />
For information about configuring AR <strong>System</strong> to use Crystal reports, see Chapter<br />
5, “Using Crystal reports with AR <strong>System</strong>.”<br />
Chapter 4 Configuring AR <strong>System</strong> for Web and AR <strong>System</strong> reports 95