BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

Managing localized Crystal and Web reports
When you save the entry, workflow stores the attachment in a new entry in the
Report Definition form, and populates the Instance ID field (Report form) and
Report Definition GUID field (Report Definition form) with a matching GUID. The
matching GUID links different localized versions of the same report.
Single report definition file with localized properties files
To have a single report definition file with separate localized properties files, you
must create a report library and add all the localized property files to the library.
The library must then be compiled as a .zip file and added to the AR System
Resource Definitions form, before creating the Report form entry.
To prepare a single Web report definition for multi-locale use
1 Use the BIRT report tools and your localization tools to create a report library and
localized property files for Web reports.
The library file structure must adhere to the following guidelines:
Use a resource directory and make sure it has a unique name. For example, use
the report name in the directory name.
Give the properties files unique names. For example, use the report name in the
properties file names as well.
Make the names of the locale-specific properties files match the main properties
file. For example, if the primary property file is named messages.properties,
then the locale specific ones must be named messages_language.properties,
for example, messages_de.properties, messages_fr.properties, and so
on.
2 Add the library and property files to a .zip file. The .rptlibrary must be at the
top level of the zip file, with the with the subdirectories containing properties files
directly below it. For example:
mylib.rptlibrary
mylib_resources/
mymessages.properties
mymessages_de.properties
mymessages_fr.properties
3 In the AR System Report Definitions form, create a new entry and attach the .zip
file to it.
Set the type to BIRT Library
Leave the locale field blank
4 In the Report form, create and save an entry that contains the report definition file
as an attachment.
When you save this entry, workflow creates a corresponding entry in the Report
Definition file and generates a GUID.
Chapter 4 Configuring AR System for Web and AR System reports 107