BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
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<strong>BMC</strong> <strong>Remedy</strong> <strong>Action</strong> <strong>Request</strong> <strong>System</strong> <strong>7.6.04</strong><br />
Character field menu shortcut keys<br />
136 <strong>BMC</strong> <strong>Remedy</strong> <strong>Mid</strong> <strong>Tier</strong> Guide<br />
In Section 508 accessibility mode, none of the following shortcut keys works. To<br />
access a character menu in 508 mode, you must be in Virtual PC Cursor (Non-<br />
Forms) mode. For more information, see the “Designing <strong>BMC</strong> <strong>Remedy</strong><br />
applications for Section 508 compliance using AR <strong>System</strong>” white paper.<br />
Key Description<br />
UP or DOWN ARROW Moves focus through the menu items. Press ENTER to fill<br />
the field with the menu selection.<br />
RIGHT ARROW If the selected item is a submenu, opens and sets focus to<br />
the submenu.<br />
LEFT ARROW Dismisses the submenu and sets focus to the upper level<br />
menu. If focus is at the top level, no action occurs.<br />
Form <strong>Action</strong> shortcut keys<br />
These keys work only when the corresponding form action button is visible and<br />
enabled.<br />
Key Description<br />
CTRL+ALT+F2 Switches to New <strong>Request</strong> mode<br />
CTRL+ALT+F3 Switches to New Search mode.<br />
CTRL+ALT+ENTER In New or Modify mode, saves the changes.<br />
In Search mode, performs the search.<br />
CTRL+ALT+L Clears all field values.<br />
CTRL+ALT+U Sets default field values.<br />
CTRL+ALT+H Shows status history values.<br />
CTRL+ALT+S Sets focus to the Advanced Search Bar input field.<br />
NOTE<br />
In some browsers, the CTRL+ALT+F2 and CTRL+ALT+F3 shortcuts do not work.<br />
Alternatively, click the New <strong>Request</strong> and New Search buttons on the toolbar to<br />
switch modes. This is keyboard accessible because you can tab through the toolbar.