BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

BMC Remedy Action Request System 7.6.04
3 In the Query Converter Class field, enter the name of the Java class that converts
an AR System query string into a query string format recognized in the web
reporting interface.
AR System uses the com.remedy.arsys.reporting.CrystalQueryConverter to
implement the ReportQueryConverter interface that converts queries to the
Crystal report engine. Use this interface when writing your own query converter
for other web-based report engines. You can find the CrystalQueryConverter
and queryConverter_ReadMe.txt file in the midTierInstallDir\samples
directory. The queryConverter_ReadMe.txt file provides a guide for creating
your own query converter class.
4 In the Query Override Capability field, select Yes or No.
The Yes option gives this report type permission to override a query stored in a
report. The No option denies this permission.
This field also is displayed on the ReportSelection form, with the selected value.
5 In the Run Command field, enter the URL that is used to connect a report to the
report engine.
The Run command begins the processing of the selected report.
The recommended Run Command is a single-line entry with no spaces. The
keyword portion of the URL corresponds to parameters that are passed to the web
reporting environment.
The following table lists allowable URL keywords that can be used to build the
Run command. These keywords listed are for reporting purposes only. They are
not AR System keywords.
110 BMC Remedy Mid Tier Guide
Table 4-4: Run Command URL keywords and descriptions
Keyword Description
$ARSERVER$ AR System server name for report data.
$ARAUTHENTICATION$ Authentication string used by the user.
$CRTLOC$ Location of any version of Crystal Reports.
This path is stored on the Report Settings page of the BMC
Remedy Mid Tier Configuration Tool.
$CRTXILOC$ Location of BusinessObjects Enterprise XI.
This path is stored on the Report Settings page of the BMC
Remedy Mid Tier Configuration Tool.
$USR$ User name.
$PWD$ User’s password.
$RPTAPP$ Application that the form belongs to.
$RPTENC$ HTML charset encoding.
$RPTOP$ Operations (Run, Edit, Create).
$RPTFORM$ Form the report is being run against.
$RPTSVR$ Name of the server where the form is located.
$RPTNAME$ Name of the report.