BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
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Table 3-1: Form <strong>Action</strong> fields (Sheet 2 of 2)<br />
Customizing views for forms in browsers<br />
Form <strong>Action</strong> Field Description<br />
Search Bar Displays the advanced search bar, so that the user can perform<br />
advanced searches.<br />
When you create a Search Bar form action field, you must resize<br />
it to a field width of at least 650 and the number of rows should<br />
be modified to 4 so that all of the buttons appear when the form is<br />
viewed in a browser. See the Form and Application Objects Guide,<br />
“Sizing fields,” page 414.<br />
Form Help Displays form-level help in a separate window.<br />
Clear Removes values from all fields on the form.<br />
Home Page * Opens the form configured to be your home page.<br />
Set to Defaults Sets the entries on the form to the defaults. If any workflow is<br />
designed to execute after setting defaults, it will be executed.<br />
New Search * Opens the form in Search mode so that the user can begin a new<br />
search.<br />
New <strong>Request</strong> * Opens the form in New mode so that the user can submit a new<br />
request.<br />
Show Status History Shows the progress that has been made on a request: the time that<br />
the entry was last changed to each of the states defined by the<br />
status field, and the name of the user who made the change. Users<br />
select the entry (request) from the results list field. When users<br />
click the Show Status History button, the form is searched, and<br />
the results are displayed in a new browser window. Show Status<br />
History is enabled only in Modify mode.<br />
Results List Adds a results list field to the form.<br />
* This field is required on most forms.<br />
Note: If a form does not already have a results list, it will be added<br />
automatically in the Standard view.<br />
If you find that the number of search results is limited and you<br />
receive an out-of-memory error message, increase the Maximum<br />
Heap Size in the virtual machine settings of your servlet engine.<br />
Note: The results list field is visible only in Modify, Modify All,<br />
and Display Only modes. It is hidden in New Search mode.<br />
You can set a preference for which form action fields are automatically included,<br />
and you can add form action fields manually to a form.<br />
Chapter 3 Working with applications that will be viewed in a browser 71