BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
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<strong>BMC</strong> <strong>Remedy</strong> <strong>Action</strong> <strong>Request</strong> <strong>System</strong> <strong>7.6.04</strong><br />
174 <strong>BMC</strong> <strong>Remedy</strong> <strong>Mid</strong> <strong>Tier</strong> Guide<br />
Figure C-6: The simple query builder, with advanced query builder closed<br />
To build a query using the simple query builder<br />
<br />
1 In the Filter By area of the report designer screen, select a field from the Available<br />
Fields list.<br />
2 Drag the field to the query area, or click Add Field.<br />
3 Select the query operator:<br />
Is equal to—Selects records in which the value in the chosen field matches<br />
exactly the value entered in the query.<br />
Is not equal to—Selects records in which the value in the chosen field does not<br />
match the value entered in the query.<br />
Is empty—Selects records in which the chosen field is empty.<br />
Is not empty—Selects records in which the chosen field contains some data.<br />
Is myself—Selects records in which the value in the chosen field matches the<br />
current user’s login ID.<br />
Is not myself—Selects records in which the value in the chosen field does not<br />
match the current user’s login ID.<br />
Is LIKE—Selects records in which the value in the chosen field matches the<br />
string defined in the query.<br />
The LIKE operator requires that you use the percent (%) wildcard, which<br />
matches any string of 0 or more characters. For example, to get a report of classes<br />
for which Teresa Logan is the instructor, use one of the following search strings:<br />
Teresa% matches all entries that begin with “Teresa”<br />
%Logan matches all entries that end with “Logan”<br />
T%eresa% would find entries that start with “Teresa” or “Theresa”<br />
4 Type the value to search for in the blank field.<br />
For example, to find Teresa Logan’s classes that have students enrolled, you could<br />
use the simple query builder to construct the following query: