BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

BMC Remedy Action Request System 7.6.04
About reporting in AR System
96 BMC Remedy Mid Tier Guide
The Report Console provides a central location for all reporting tasks. Users can
create and run ad hoc reports based on user-specified criteria, and run existing
reports that are defined by others or installed with BMC applications.
Figure 4-1: The Report Console
Using the Web report type, introduced in AR System release 7.6.02, browser users
can create nicely formatted reports and save them in common formats such as
Adobe PDF. The necessary components to support Web reports are automatically
installed with the mid tier and do not require you to purchase or install any
additional third-party components. The Web report type is added to the existing
AR System and Crystal report types.
For an overview of each report type, see “Report types” on page 158. About the
Report Console
The Report Console and related report forms
The Report Console is integrated with the reporting components that support Web
reports and with other AR System reporting forms. Administrators should use the
Report Console to design any new reports for browser users. All users can run
reports of all types from the Report Console.
The Report Console is based on the AR System Report Console form and uses
other supporting forms such as the AR System Report Designer form, the Report
form, and the ReportType form.
The Report Console opens when you click the AR System Report Console link in
the Quick Links section of the home page, or when you click the Report button that
appears with search results in a browser.
When you create or edit a report, the AR System Report Designer form (Figure 4-
2) opens as part of the Report Console. This form allows you to design, modify, and
save reports. When you click Back on this screen, you return to the main Report
Console.