BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

Logging
Table 1-10: Log settings (Sheet 1 of 2)
Setting Description
Log Categories The type of information to be stored in the log file:
Reporting—Messages related to reporting.
Log settings
Cache—Messages related to definitions, such as forms and active links in the
cache.
Session Management—Messages related to user session construction and
expiration, such as login, logout, or timeout.
Configuration—Messages related to the config.properties file, such as
when it is loaded and changed.
Flashboards—Messages related to Flashboards.
Web Services—Messages related to web services.
Field—Messages related to fields.
Workflow—Messages related to compilation of workflow (primarily active
link actions), such as invalid active links.
Performance—Messages related to performance, including duration of
operations.
Qualifications and Expressions— Messages related to parsing and
compilation of expressions, for example, in active links.
Servlet—Messages related to servlet handling of http requests, primarily for
reporting results of back-channel requests.
Internal—Internal logging messages.
ARServer (API/Filter/Database)—Messages related to APIs, filters, and
databases.
Data Visualization Module—Messages related to the data visualization
module.
Categories selected by default are Reporting, Cache, Session Management,
Performance, and Servlet.
Filter Log by User Name The statements relating to the user who is logged in with only this user name are
recorded.
After you enter the user name and save changes, a new log file is started. For log
messages displayed on the screen, the filter applies only to new entries. Older
entries that existed before the user name was changed will still be displayed on
the screen, up to the limit set in the View Logs setting.
If the field is left blank, all logs related to the current session are stored,
regardless of who is logged in. You can enter only enter one name in this field.
Log Directory The directory in which log files are stored, for example,
ARSystemInstallDir/Logs.
To change the log directory, enter the absolute (complete) path for the new
directory. You cannot change the log file name.
Maximum Log File Size (kb) The maximum size (in kilobytes) a file can reach before a backup copy is
automatically made. The default size is 1024 KB. The backup copy is made with
the same file name (the default is armidtier.log) and an incremental
number (for example, armidtierN.log).
Chapter 1 Configuring the mid tier 49