BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...
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URLs for forms and applications<br />
As a form is loaded in the browser, the system appends a hexidecimal cache ID to<br />
the URL, such as ?cacheID=acbec68. This number represents parameters such as<br />
the user name, locale, view, application, and workflow logging. The purpose of the<br />
cache ID is to make the URL unique in the browser cache and to make sure that the<br />
correct view is displayed.<br />
NOTE<br />
The mid tier also provides an Object List that displays a list of forms and<br />
applications available on the mid tier. This list appears if the system cannot<br />
determine which form to load because of an incorrect or incomplete URL, or if the<br />
application does not have a primary form. The Object List must be enabled in the<br />
General Settings window of the <strong>Mid</strong> <strong>Tier</strong> Configuration Tool. For more<br />
information, see “Using the Object List” on page 87.<br />
The following examples provide the URL formats to use for opening forms and<br />
applications in a browser. In the examples, arsys is used as the default context<br />
path.<br />
To open a form, enter:<br />
Accessing support files<br />
http://mid<strong>Tier</strong>Server/arsys/forms/AR<strong>System</strong>Server/formName<br />
To open a specific view of a form, enter:<br />
http://mid<strong>Tier</strong>Server/arsys/forms/AR<strong>System</strong>Server/formName/<br />
viewName<br />
To open an application and display its primary form, enter:<br />
http://mid<strong>Tier</strong>Server/arsys/apps/AR<strong>System</strong>Server/applicationName<br />
To open any form in an application, enter:<br />
http://mid<strong>Tier</strong>Server/arsys/apps/AR<strong>System</strong>Server/applicationName/<br />
formName/[viewName]<br />
You can add URLs to forms views, view fields, text trim fields, and web pages to<br />
provide users access to forms, web pages, HTML documents, and images.<br />
You can use the $HOMEURL$ keyword in workflow to reference the context path<br />
displayed in a browser. See the Workflow Objects Guide, “Keywords,” page 221.<br />
If you have added support files for your application, you can access them through<br />
a URL. If you have placed support files at the top level of the Resources Directory<br />
Structure, enter:<br />
http://mid<strong>Tier</strong>Server/arsys/apps/AR<strong>System</strong>Server/applicationName/<br />
resources/fileName<br />
NOTE<br />
Lowercase the word resources at this level.<br />
Chapter 3 Working with applications that will be viewed in a browser 77