BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

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BMC Remedy Action Request System 7.6.04 Settings to support load balancers between Mid-tier and Server group without sticky bit Table 1-7: Connection settings Setting Description Enable Lifespan Specifies whether to enable the rebalancing of connection loads between the mid tier group and the server group. If the check box is: Connection Pool Settings 46 BMC Remedy Mid Tier Guide Selected—any connection session open longer than the Connection Lifespan parameter value will be reopened with a rebalanced load within the server group. Cleared—load balancing will not be enabled. Connection Lifespan (Minutes) The amount of time (in minutes) that a connection will be load balanced after it is created. To prevent any load balancing on the connection, keep this parameter at its default value of 0. Whether the Connection Lifespan or Connection Timeout setting is met first determines the number of current idle connections. Table 1-8: Connection Pool settings Setting Description Maximum Connections per Server The maximum number of proxy connections that a connection pool can contain per server. If the number of existing connections for the requested server does not exceed this value, a connection is allocated to that server. The default value is 80. Note: This setting is usually not changed from its default value, because it represents a pool of connections and not the number of users who can connect to an AR System server. Connection Timeout (Minutes) The amount of time (in minutes) that the pooled connections exceeding the Idle Connections per Server can be idle before being terminated. This time limit makes sure that active pools routinely clean up their excess idle connections. To prevent any idle pooled connections from terminating before the client shuts down, set this parameter to 0. Whether the Connection Lifespan or Connection Timeout setting is met first determines the number of current idle connections. Idle Connections per Server The maximum number of idle connections per server that are not subject to the Connection Timeout. These connections are always available after they are established. The default value is 5. If the Idle Connections per Server is set to 0, then the connection pool will be closed when all connections are closed.
Connection Pool Status Table 1-9: Connection Pool Status settings Connection settings Setting Description Pool Name The host name and port number for the server hosting the connection pool. In Use The number of pooled proxy connections in use. Idle The number of established connections that are available in the connection pool. Max Available The maximum number of pooled proxy connections for this pool. High Water Mark The largest reached pool size. Last Used The datetime stamp when the pool was last used. Created The datetime stamp when the pool was created. Chapter 1 Configuring the mid tier 47
Page 1 and 2: BMC Remedy Action Request System 7.
Page 3 and 4: Customer Support You can obtain tec
Page 5 and 6: Contents Preface 11 Audience . . .
Page 7 and 8: Deleting report definitions. . . .
Page 9 and 10: Appendix F Mid tier caching best pr
Page 11 and 12: Preface Audience IMPORTANT The comp
Page 13 and 14: Release Notes Information about new
Page 15 and 16: Chapter 1 Configuring the mid tier
Page 17 and 18: Configuring the external firewall C
Page 19 and 20: Accessing the Mid Tier Configuratio
Page 21 and 22: Table 1-1: Overview settings (Conti
Page 23 and 24: Table 1-2: General settings General
Page 25 and 26: Table 1-2: General settings (Contin
Page 27 and 28: Table 1-3: AR Server settings Figur
Page 29 and 30: 1 In the Mid Tier Configuration Too
Page 31 and 32: Table 1-4: Cache settings (Continue
Page 33 and 34: Persistent Cache option Cache setti
Page 35 and 36: Cache settings How the prefetch pro
Page 37 and 38: Cache settings arsystem.ehcache.re
Page 39 and 40: Table 1-5: Maximum number of elemen
Page 41 and 42: User and group permissions for pref
Page 43 and 44: Table 1-6: Report settings Setting
Page 45: Connection settings Connection sett
Page 49 and 50: Logging Table 1-10: Log settings (S
Page 51 and 52: View logs Activate profiling Change
Page 53 and 54: Real Number field Decimal Number f
Page 55 and 56: Chapter 2 Customizing AR System sty
Page 57 and 58: Order of precedence Overview of CSS
Page 59 and 60: Table 2-1: Style sheets used in AR
Page 61 and 62: Figure 2-2: Associating a customize
Page 63 and 64: Figure 2-3: Customized style for bo
Page 65 and 66: Chapter 3 Working with applications
Page 67 and 68: Click this arrow to hide the toolba
Page 69 and 70: Header text Customizing views for f
Page 71 and 72: Table 3-1: Form Action fields (Shee
Page 73 and 74: Customizing views for forms in brow
Page 75 and 76: Figure 3-5: Application Properties
Page 77 and 78: URLs for forms and applications As
Page 79 and 80: Table 3-2: Supported parameters (Sh
Page 81 and 82: Figure 3-6: URL encoder utility 1 O
Page 83 and 84: URLs for forms and applications The
Page 85 and 86: URLs for forms and applications 6 C
Page 87 and 88: Using the Object List Using the Obj
Page 89 and 90: How a view is selected For the mid
Page 91 and 92: Including parameters in saved or de
Page 93 and 94: Form help text Field help text Figu
Page 95 and 96: Chapter 4 Configuring AR System for
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Figure 4-2: Designing a report Abou
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Managing reports with the Report fo
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Report form fields used by applicat
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Running a report by using an Open W
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Managing localized Crystal and Web
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Managing localized Crystal and Web
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Defining report types Defining repo
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Recommended entries Table 4-4: Run
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Setting limits on reports that user
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Chapter 5 Using Crystal reports wit
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Mid tier installation options for C
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Configuring BusinessObjects Enterpr
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Report definitions for Crystal repo
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ODBC driver configuration for Cryst
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Crystal Reports tips for the Web 8
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Appendix A For your end users: Tips
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Creating requests To restore the f
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Creating requests NOTE The rich-tex
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3 Complete the following fields: 4
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How the Back button behaves How the
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Appendix B For your end users: Runn
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Finding a request by example Param
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Finding a request by example For ex
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1 Click the Advanced Search button
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Table B-3: Keywords (Sheet 2 of 3)
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Values Using the advanced search ba
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Table B-4: Operators (Sheet 3 of 3)
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Saving searches To find all request
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Loading search criteria without exe
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Appendix C For your end users: Crea
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“Adding to or overriding a report
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Running reports Finding reports Run
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Running reports TIP Although you ca
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Exporting AR System reports Running
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Restrictions on modifying queries a
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3 Delete, disable, or enable report
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Figure C-4: Example list report bas
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Creating reports For example, a tub
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Creating reports Minimum—Shows t
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Using the advanced query builder Cr
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1 Select the report in the Report C
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Creating reports Entries that are s
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Creating reports You can use text,
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Export file formats for AR System r
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Appendix D For your end users: Usin
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Drilling down to information in fla
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Appendix E ITSM 7.0.00 applications
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Appendix F Mid tier caching best pr
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Use the following steps to disable
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3 Select the Pre-Load checkbox next
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Create, modify, or delete a form C
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Index A A B C D E F G H I J K L M N
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J A B C D E F G H I J K L M N O P Q
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A B C D E F G H I J K L M N O P Q R
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