BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

Setting limits on reports that users save
Setting limits on reports that users save
Users can create and save reports for forms in a browser with the My Reports
toolbar button. (See “Using the My Reports toolbar button” on page 166.) The
larger the number of forms and saved report sequences, the more memory is
required on the mid tier.
To limit the number of forms and saved report sequences cached for faster user
access, edit the arsystem.myreport.report_cache_limit property in the
config.properties file. This property indicates the number of “My Reports”
definitions to cache per form. For example, if you set the property to 20 (the
default), a maximum of 20 “My Reports” definitions are saved in the cache for a
given form. The cached definitions allow faster report generation but take up midtier
memory for caching.
Backward compatibility
Macros stopped being supported in the AR System 5.x release. You can view
reports created using run macro report actions with releases prior to AR System
5.x in BMC Remedy User, or on the Web, by converting them to an equivalent
active link.
Macro conversion procedure
Running the conversion procedure for a run macro report action creates an
equivalent active link, which you will be prompted to name. The report content
and layout (definition) become automatically embedded within the active link
during the conversion, and no additional entries are required. After the active link
is created, it can then be attached to a workflow trigger, such as a button field, and
placed on a form.
For details about the macro conversion procedure, see the Workflow Objects Guide,
“Run Macro action,” page 123.
For instructions on attaching active links to a workflow trigger, such as a button
field, see “To attach an Open Window active link to a form with a button field” on
page 104.
For information about backward compatibility related to localization, see the
“Backward compatibility” on page 113.
Localized reports created using macros
If you have language-specific reports created using Run Macro report actions with
releases prior to AR System 5.x, perform the following steps to make them
available to users:
1 Convert the run macro report action to an equivalent active link.
Chapter 4 Configuring AR System for Web and AR System reports 113