BMC Remedy Action Request System 7.6.04: BMC Remedy Mid Tier ...

Creating reports
You can use text, keywords, or field values, and enter as many as 128 characters.
To use keywords for the Label field, click the menu list and select the appropriate
keyword. Include one of the following results formats:
%* % Default format
%#% Numerical format (total number of seconds)
%:% Time format (hh:mm:ss; hours, minutes, and seconds)
On the report, the statistic will appear inside the label. For example, a label created
as Statistical result is %#% days will appear on the report as Statistical
result is 123 days.
You can also include any of the following control characters in a label field:
\b Backspace
\n Return
\t Tab
\\ Backslash
\nnn ASCII character
4 From the Compute On field, select the scope of a statistic.
You can determine whether a statistic is calculated for the entire report, or for
defined groups within the report by selecting the appropriate setting in the
Compute On field.
Report—Calculates the statistic for all entries in the report. The statistic appears
at the end of the report.
Group N—Calculates a statistic for groups defined in the Sorting tab. The
statistic appears below each group.
5 In the Layout field, for the Windows platform only, specify how you want the
results to be displayed in the report by choosing one of the following options:
Single—Displays all the statistical results on one line.
Multiple—Displays each statistical result on its own line.
Column—Displays the result for each value at the bottom of the column of the
field specified in the Expression field. Column is valid only for a columnformatted
report.
The Layout field setting works with the Compute On setting to determine where a
statistic appears on a report.
Page Setup tab
In the Page Setup tab, you only need to specify the page configuration information
in the General section.
Appendix C For your end users: Creating reports in a browser 181