Untitled - University of New Orleans

University Computing and
Communications
University Computing and Communications (UCC) is a comprehensive
Information Technology service organization providing support for
Academic Computing, Administrative Computing, Instructional Media,
Servers and Networks, User Training and Support, and Telephony.
The University of New Orleans operates a complex array of multivendor
UNIX and Windows servers connected to thousands of workstations
over a high speed local and metropolitan area network. The
following is a brief description of the University’s major computing
services and systems managed by UCC:
ADMINISTRATIVE SYSTEMS. UNO’s HR, Student, and Financial
systems from PeopleSoft run on an array of Windows 2000 servers.
PeopleSoft systems may be accessed via the campus network, and the
Web.
NETWORK SYSTEMS. The campus network consists of a multigigabit
Ethernet-based backbone network interconnecting all main
campus buildings and remote campus sites to provide data communications
to meet campus academic and administrative needs. The
network provides support for over 5000 wired and wireless clients,
modem access, access to Internet1, and to the advanced research networks,
Internet2 and the National LambdaRail.
TELEPHONE SERVICES. The UCC provides for enterprise-wide telephone
services supporting local, long-distance, and specialized communications
needs for the campus.
MESSAGING AND EMAIL. All enrolled students, faculty, and staff
are provided mailboxes on our collaborative mail system. This system
provides calendaring, mail, and other features through a rich Web
interface as well as providing connections for Outlook email clients
and legacy mail clients using POP, SMTP, and IMAP. The UNO messaging
system also supports ActiveSync providing mail and calendaring
services to cell phones and PDAs. The system provides automated distribution
lists that are used to provide news and alerts. In addition,
UNO uses an off campus notification system that can provide emergency
alerts to students cell phones and PDAs in case of a campus
emergency.
HELP DESK AND DESKTOP SUPPORT. UCC operates Help Desk and
Desktop Support units that provide hardware and software support
services for the UNO community. These units provide the University
with a helpful, single point of service for peripherals, desktop software
and hardware, and UNO’s main computing systems including
Windows, Macintosh, PeopleSoft, WebSTAR, Microsoft Office, SAS, SPSS,
Mathematica, Matlab, PPP, email, SharePoint, Blackboard, anti-virus,
and computing account support. The Help Desk may be reached by
telephone at 280-HELP (280-4357), via e-mail at helpdesk@uno.edu, or
in person in room 1O1R of the Computer Center.
LEARNING MANAGEMENT SYSTEM. UNO uses Blackboard to create
Web-assisted learning materials. Blackboard allows instructors to
augment in-class instruction by providing course materials, handouts,
and multimedia presentations from an easy-to-use interface.
Additionally, Blackboard has features that accelerate asynchronous
class discussions, chat groups, collaboration, and student and faculty
interaction.
MULTI-MEDIA SERVICES. Instructional Media provides services
and support for AV and classroom presentation systems as well as
media production services for telecourses and distance education.
FACULTY AND STAFF TRAINING. University Computing and Communications
maintains a resource center dedicated to meeting the
technology needs of the UNO Faculty and Staff. The FSRC offers 17 PC
computers with CD/DVD burners, 2 iMac computers, a scanner, 1 Black
and White Laser printer and 1 Color Inkjet printer.
ACCOUNTS. All students, faculty, and staff receive accounts for
access to computers and the following computing systems: Email, Local
Area Network (LAN), Blackboard (UNO’s E-Learning Management System),
WebSTAR, and dial-up Internet access (PPP). All accounts (except
for PPP) share the same user id and password.
ON-LINE LEARNING SYSTEM. UNO uses Blackboard for its Learning
Management System. Blackboard provides Web-based features that
accelerate asynchronous and synchronous class discussions and interactions
including tools for course outlines, assignments, documentation,
testing, chat groups, collaboration, and messaging. Blackboard
courses are created for all courses offered each semester
STUDENT COMPUTING LABS. The UNO technology fee provides
students with a rich variety of computer labs for learning. Two types
of facilities exist. Student Open Labs are general use facilities that are
available to any enrolled UNO student on a drop-in first-come, firstserve
basis. Departmental Labs are restricted facilities dedicated for
use by students enrolled in specific classes.
TRAINING WORKSHOPS. UCC offers free training to UNO faculty
and staff in the areas of PeopleSoft, SharePoint, Blackboard, and Microsoft
applications. Training workshops are available every semester.
STATISTICAL COMPUTING. As a Carnegie Research University,
UNO is committed to the process of discovery. To assist graduate students
and researchers with quantitative analysis, UNO supports SAS
and SPSS for statistical computing. The university has a site license for
these packages, and they are available in all student open labs managed
by University Computing and Communications.
MATHEMATICAL COMPUTING. To assist students and researchers,
UNO licenses Mathematica and MATLAB. Mathematica integrates
mathematical computing, visualization, and a powerful language to
provide a flexible environment for technical computing. MATLAB is
the tool of choice for scientific research in physics and engineering
analysis and modeling, from simple calculator operations to largescale
programming and interactive document preparation. MATLAB
and Mathematica are available on all student open labs managed by
University Computing and Communications.
MEDIA RESOURCES provides the campus with media equipment
for classroom instruction, staff presentations, and campus functions
as well as housing a video and film library for instructional use. Student,
faculty, and staff identification cards are produced throughout
the year.
MEDIA PRODUCTIONS provides a television production studio/
electronic classroom for faculty and staff use. Services include instructional
television production, distance learning telecourses, computer
graphics generation, studio/field-based recording, audio production,
off-line editing, and multimedia presentations.
UNIVERSITY TESTING SERVICES provides computerized scoring
and item analysis of objective tests. Tests submitted are returned with
a computerized report. The Service also scores standardized commercial
tests and computerized questionnaires and research data.
UNO Women’s Center
The UNO Women’s Center was created in 1985 to serve the diverse
needs of the women in the university and to affirm the lives of
women at the university and in the communities of New Orleans.
Located in room 201 of the Earl K. Long Library, the center serves
as a referral base and support source for campus and community
women. The center offers scholarships, book awards, and a range of
programming throughout the year, including workshops on preventing
violence against women, educational speakers, and discussion/
support groups. The Women’s Center also houses a 900 book library,
and computer cluster, and it maintains a broad base of periodicals and
miscellaneous print materials that pertain to women. Students, staff,
and faculty are welcome to drop by the center, which is normally
open on weekdays from 9 a.m. to 5 p.m. For information on programming,
services, etc., or to schedule additional hours on evenings or
weekends, call (504) 280-7285.
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