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End of Year Report - Richland College

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98<br />

<strong>Richland</strong> <strong>College</strong><br />

3.2.3 % <strong>of</strong> employees satisfied with RLC recognition programs<br />

Operational Measure*<br />

Target Range<br />

Performance<br />

% <strong>of</strong> max. target range<br />

≥ 3.15 – 3.50<br />

= 3.52<br />

= 100.60%<br />

Due to an inability <strong>of</strong> Performance Horizons to provide national percentile rankings or best<br />

performance data, leadership made the decision to discontinue the administration <strong>of</strong> the Performance<br />

Horizons Campus Quality Survey. The data represented above come from the last<br />

administration in fall 2009. Senior leadership is researching other employee climate survey<br />

options that are affordable and appropriate. Since <strong>Richland</strong>’s leadership has not yet identified<br />

a replacement survey, the measure is discontinued for 2011-12.<br />

5.00<br />

4.60<br />

<strong>Richland</strong> Employees are rewarded for<br />

job performance<br />

2002 2005<br />

2007 2009 RLC<br />

5.00<br />

4.60<br />

<strong>Richland</strong> Administrators recognize<br />

employees<br />

2002 2005<br />

2007 2009 RLC<br />

4.20<br />

3.80<br />

3.40<br />

3.00<br />

2009 Nat Norm 90% <strong>of</strong> Target<br />

100% <strong>of</strong> Target<br />

Good<br />

4.20<br />

3.80<br />

3.40<br />

3.00<br />

2009 Nat Norm 90% <strong>of</strong> Target<br />

100% <strong>of</strong> Target<br />

Good<br />

2.60<br />

2.60<br />

2.20<br />

2.20<br />

1.80<br />

1.80<br />

1.40<br />

1.40<br />

1.00<br />

1.00<br />

Figure 3.2.3A<br />

Source: Campus Quality Survey 00, 02, 05, 07, 09<br />

Figure 3.2.3B<br />

*Strategic measures are those identified for special emphasis by college leadership, the DCCCD Board <strong>of</strong> Trustees, the state or national government, or<br />

SACS accreditation agency. Operational measures are those key to the ongoing vitality <strong>of</strong> the organization but without strategic emphasis.<br />

<strong>End</strong> <strong>of</strong> <strong>Year</strong> <strong>Report</strong> 2010-11

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