End of Year Report - Richland College

Richland College 13
Learning from and Continuous Improvement of Strategic Planning
Each year, the staff of the Office of Planning and Research for Institutional Effectiveness (OPRIE)
recommends improvements to the strategic planning process by using a plus/delta exercise from
the previous year’s retreat, benchmarking of other strategic planning processes from high-performing
organizations, and post-retreat OPRIE staff discussions and analysis. Two recent improvements
include revisions to the timing of planning retreat session 2, moving it from August to
September to allow for more complete data collection and the addition of an Organizational Action
Plan which aligns needed resources with the strategic organizational actions. A complete listing
of all enhancements to the strategic planning process is located in the Appendix (pages A10-A13).
In addition to enhancing the planning process each year, leadership also evaluates and improves
the college’s institutional measurement system.
Integration of the Strategic Planning Process
Richland College depicts integration of the strategic planning process graphically in its Performance
Excellence Model (Appendix, page A-7). The planning process aligns the foundation of the
college mission, vision, and values to the Baldrige in Education Criteria as the framework.
End of Year Report 2010-11