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End of Year Report - Richland College

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40<br />

<strong>Richland</strong> <strong>College</strong><br />

1.4.4 # <strong>of</strong> developmental contact hours (non-college level)<br />

Strategic Measure*<br />

Target Range<br />

Performance<br />

% <strong>of</strong> max. target range<br />

≥ 1,170,000 – 1,300,000<br />

= 1,236,656<br />

= 95.10%<br />

An important market segment in <strong>Richland</strong>’s service area is students who are not yet ready for<br />

college-level coursework. <strong>Richland</strong>’s core competency <strong>of</strong> building sustainable community for<br />

social justice and equity compels leadership to track the contact hours the college generates by<br />

<strong>of</strong>fering developmental-level classes. Performance for this measure<br />

●●<br />

meets the target range<br />

●●<br />

exceeds that <strong>of</strong> all 6 peers<br />

●●<br />

reflects a positive 5-year trend (see Figure 1.4.4A)<br />

●●<br />

reflects a 28% DCCCD market share, a 1 percentage point decrease from 2009-10 (see Figure<br />

1.4.4B)<br />

<strong>Richland</strong>’s slight decline in market share is due primarily to Peer 2’s revival <strong>of</strong> their ESOL credit<br />

program which had been on hiatus for several years. Leadership left the target intact based on<br />

trend data.<br />

Thousands<br />

1,650<br />

1,500<br />

1,350<br />

1,200<br />

1,050<br />

900<br />

750<br />

600<br />

450<br />

300<br />

150<br />

0<br />

Figure 1.4.4A<br />

RLC Credit Developmental Contact Hours<br />

(Developmental Reading, Writing, Mathematics and ESOL)<br />

RLC Peer 1 Peer 2<br />

Peer 3 Peer 4 Peer 5<br />

Peer 6 100% <strong>of</strong> Target 90% <strong>of</strong> Target<br />

2006-07 2007-08 2008-09 2009-10 2010-11<br />

Good<br />

Source: DCCCD Colleague System<br />

<strong>Richland</strong> % <strong>of</strong> Developmental Contact Hours<br />

Market Share for AY10-11<br />

RLC<br />

28%<br />

Rest <strong>of</strong><br />

DCCCD<br />

72%<br />

*Strategic measures are those identified for special emphasis by college leadership, the DCCCD Board <strong>of</strong> Trustees, the state or national government, or<br />

SACS accreditation agency. Operational measures are those key to the ongoing vitality <strong>of</strong> the organization but without strategic emphasis.<br />

<strong>End</strong> <strong>of</strong> <strong>Year</strong> <strong>Report</strong> 2010-11<br />

Figure 1.4.4B<br />

Source: DCCCD Colleague System

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