End of Year Report - Richland College
End of Year Report - Richland College
End of Year Report - Richland College
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<strong>End</strong> <strong>of</strong> <strong>Year</strong> <strong>Report</strong> 2010-11<br />
Table <strong>of</strong> Contents<br />
<strong>End</strong> <strong>of</strong> <strong>Year</strong> <strong>Report</strong> 2010-11................................................................................................. 1<br />
Executive Summary........................................................................................................................2<br />
Thunion <strong>End</strong> <strong>of</strong> <strong>Year</strong> <strong>Report</strong> Card..................................................................................................5<br />
Strategic Planning Process..........................................................................................................12<br />
Measurement System...................................................................................................................14<br />
Organizational Action Plan Emphasis...........................................................................................16<br />
Strategic Planning Priority Goal #1: Identify and Meet Community Educational Needs...............18<br />
KPI 1.1 Initiate relationships for sustainable community building..........................................20<br />
KPI 1.2 Increase market share <strong>of</strong> key student segments......................................................22<br />
KPI 1.3 Provide business and industry workforce training....................................................33<br />
KPI 1.4 Respond to community educational needs...............................................................37<br />
Strategic Planning Priority Goal #2: Empower All Students to Succeed......................................41<br />
KPI 2.3 Promote student engagement and satisfaction........................................................86<br />
Strategic Planning Priority Goal #3: Empower All Employees to Succeed...................................90<br />
KPI 3.2 Provide excellence in job satisfaction and engagement...........................................96<br />
KPI 3.3 Provide comprehensive pr<strong>of</strong>essional development for all employee groups..........102<br />
KPI 3.4 Proactively manage turnover and diversity.............................................................104<br />
KPI 3.5 Provide a safe and healthy working environment...................................................109<br />
Strategic Planning Priority Goal #4: Ensure Institutional Effectiveness......................................117<br />
KPI 4.1 Remain fiscally responsible and sound..................................................................119<br />
KPI 4.2 Meet and exceed internal and external standards and requirements.....................133<br />
KPI 4.3 Operate the college using environmentally sustainable practices..........................139<br />
Appendix.....................................................................................................................................A-1<br />
ThunderDocuments..............................................................................................................A-2<br />
Performance Excellence Model............................................................................................A-7<br />
Cycles <strong>of</strong> Improvement to Planning and Research for Institutional Effectiveness..............A-10<br />
2010-11 Core Competencies..............................................................................................A-14<br />
2010-11 Strategic Challenges and Advantages..................................................................A-15<br />
Strategic Planning Process Map.........................................................................................A-17<br />
Organizational Action Plan Matrix.......................................................................................A-18