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End of Year Report - Richland College

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<strong>Richland</strong> <strong>College</strong> 131<br />

4.1.12 % <strong>of</strong> eligible students who use eConnect for credit registration<br />

Operational Measure*<br />

Target Range<br />

Performance<br />

% <strong>of</strong> max. target range<br />

≥ 65.70 – 73.00<br />

= 59.56<br />

= 81.60%<br />

Leadership tracks the percentage <strong>of</strong> students who are eligible to use eConnect for registration and<br />

do so. Performance for this measure<br />

●●<br />

falls well below the target range<br />

●●<br />

represents a decline in performance over 2009-10 (See Figure 4.1.12)<br />

Although more students are now eligible to register using eConnect, so many <strong>of</strong> the DCCCD’s<br />

processes have migrated to eConnect that the system becomes sluggish during peak registration<br />

which in turn discourages usage. The DCCCD information technology staff is working to correct this<br />

problem by increasing eConnect’s capacity. Leadership left the target intact for 2011-12.<br />

90.0<br />

80.0<br />

% <strong>of</strong> eConnect Eligible Registrations<br />

RLC Peer 1 Peer 2<br />

Peer 3 Peer 4 Peer 5<br />

Peer 6 100% <strong>of</strong> target 90% <strong>of</strong> target<br />

70.0<br />

60.0<br />

Good<br />

50.0<br />

40.0<br />

30.0<br />

20.0<br />

2006-07 2007-08 2008-09 2009-10 2010-11<br />

Figure 4.1.12<br />

Source: DCCCD Colleague System<br />

*Strategic measures are those identified for special emphasis by college leadership, the DCCCD Board <strong>of</strong> Trustees, the state or national government, or<br />

SACS accreditation agency. Operational measures are those key to the ongoing vitality <strong>of</strong> the organization but without strategic emphasis.<br />

<strong>End</strong> <strong>of</strong> <strong>Year</strong> <strong>Report</strong> 2010-11

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