End of Year Report - Richland College

Richland College 15
At the conclusion of each academic year, the cumulative monthly tracking culminates in an End
of Year Report containing an analysis of performance-to-target for each institutional measure and
KPI. End of Year Report results serve as input to the next planning cycle and the impetus for continuous
improvement plans. KPIs with scores below 9.0 trigger organizational actions designed to
improve performance over the next year. At the end of 2010-11, five KPIs had a score below 90%
of the target. Leadership developed Strategic Organizational Action Plan emphases (see pages
16-17) for execution in 2011-12 to address each gap in performance. Departmental improvement
plans support each organizational action plan emphasis.
This End of Year Report presents an analysis of performance on each of the Key Performance
Indicators and related measures for the latest complete academic year, September 2010 – August
2011. To provide context, Richland compares its performance to six peer DCCCD colleges and
to national best-in-class community colleges against whom the college benchmarks in specific
areas. Leadership summarizes performance for each KPI and measures with a stoplight color.
Blue
Green
Yellow
Red
exceeded expected performance
target range.
performed as projected within the
target range.
fell below expectations by five
percent or less.
more than five percent below
minimum target range.
*Strategic measures are those identified for special emphasis by college leadership, the DCCCD Board of Trustees, the state or national government, or
SACS accreditation agency. Operational measures are those key to the ongoing vitality of the organization but without strategic emphasis.
End of Year Report 2010-11