End of Year Report - Richland College

Richland College 95
3.1.4 % of PSS employees who use the tuition reimbursement waiver
with successful class completion
Strategic Measure*
Target Range
Performance
% of max. target range
= 9.00 – 10.00
= 10.33
= 103.30%
Leadership tracks the percentage of professional support staff (PSS) who take advantage of
the tuition reimbursement waiver benefit and successfully complete the class. This academic
year, 34 PSS employees took this opportunity. Performance for this measure
●●
exceeds the target range by 3.3 percentage points
●●
exceeds the 2009-10 percentage of participating employees by 3% (see Figure 3.1.4)
Leadership raised the target modestly based on the 2010-11 performance.
12
11
10
9
8
7
6
5
4
3
2
1
0
Figure 3.1.4
% of PSS Employees Using Tuition Reimbursement Waiver
RLC 100% of Target 90% of Target
2007-08 2008-09 2009-10 2010-11
Good
Source: Richland College Office of Employee Services
*Strategic measures are those identified for special emphasis by college leadership, the DCCCD Board of Trustees, the state or national government, or
SACS accreditation agency. Operational measures are those key to the ongoing vitality of the organization but without strategic emphasis.
End of Year Report 2010-11