End of Year Report - Richland College

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Richland College 91
Organizational Objectives/KPIs Performance Summary
3.3 Score = 8.47
Provide Comprehensive Professional Development for all Employee Groups falls below
the target range by more than 5 percentage points and represents a decline of 0.49 percentage
points over 2009-10. Two operational* measures comprise this KPI. One measure scores within
the target range and one scores below the target range. The KPI aligns with Richland’s core
competency of development and engagement of faculty and staff. See pages A18 and A19 for
an organizational action plan emphasis to address this performance gap.
3.4 Score = 5.98
Proactively Manage Turnover and Diversity reflects a score below the target range and a 3.61
point decrease from the college’s 2009-10 performance. This KPI aligns with Richland’s value
and encouragement of diversity in its many dimensions and the college’s reputation for a strong
and continuous commitment to diversity. Four measures track KPI progress, 1 strategic* and 3
operational*. One operational* measure scores above the target range, one strategic* measure
scores within the target range, and 2 operational* measures fall below the target range. See
pages A18 and A19 for an organizational action plan emphasis to address this performance gap.
3.5 Score = 5.00
Provide a Safe and Healthy Working Environment reflects a score well below the target
range as well as a small decrease of 0.73 points over performance in 2009-10. Seven strategic*
measures comprise this KPI with two scoring above the target range, 3 measures scoring at the
top of the target range, and 2 measures well below the target range. This KPI aligns with the
college’s strategic challenge to secure sufficient budget reserves to handle aging infrastructure
needs. See pages A18 and A19 for an organizational action plan emphasis to address this performance
gap.
*Strategic measures are those identified for special emphasis by college leadership, the DCCCD Board of Trustees, the state or national government, or
SACS accreditation agency. Operational measures are those key to the ongoing vitality of the organization but without strategic emphasis.
End of Year Report 2010-11