End of Year Report - Richland College

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Strategic Planning Priority Goal #3: Empower All Employees to Succe
Richland College
Strategic Planning Priority Goal #3:
Empower All Employees to Succeed
Score = 7.4
Introduction
The leadership of Richland College Empowers All Employees to Succeed by focusing on 5 key indicators
of performance. Senior leadership engages in strategic actions to promote excellence in job
performance by employing right-fit hiring practices and providing opportunities for internal promotion.
Leadership provides excellence in job satisfaction and engagement through regular employee feedback
opportunities via satisfaction surveys, open forums, college-wide SWOTs, numerous employee
recognition opportunities, stipends for degree attainment, and faculty reclassification for advanced
degrees. Leadership supports and provides a comprehensive professional development plan for all
employee groups through the funding of the college’s Thunder Water Organizational Learning Institute
(TOLI). Senior leadership proactively manages and tracks employee turnover and demonstrates
a focus on workforce diversity through monthly tracking of the full-time employee turnover rate and
employee diversity of the 4 major employee groups of administrators, professional support staff, fulltime
faculty, and adjunct faculty. Finally, leadership provides a safe and healthy working environment
by monitoring workplace accidents and determining root causes, ensuring that emergency notification
systems are in working order, providing appropriate and safe lighting for the campus, tracking of
CLERY Act crimes, and by ensuring that all employees have ample opportunity to use vacation leave.
Following is a summary of performance for 5 KPIs indicating how well Richland College Empowers
All Employees to Succeed.
Organizational Objectives/KPIs Performance Summary
3.1 Score = 10.00
Promote Excellence in Job Performance reflects a perfect score of 10.00, an increase of
0.66 points over 2009-10. Performance meets the top of the target range for 1 of 4 strategic*
measures and exceeds the target range for the remaining 3 measures. This KPI aligns with
Richland’s strategic advantages of faculty and staff who demonstrate loyalty to Richland College
through service above and beyond basic job requirements and a commitment to performance
excellence.
3.2 Score = 9.96
Provide Excellence in Job Satisfaction and Engagement reflects a score within the target
range and remains the same as the previous year. Two strategic* and three operational* measures
comprise this KPI. Three of 5 measures scored above the target range, 1 measure scored
at the top of the target range, and 1 measure scored within the target range. This KPI aligns
with Richland’s core competency of development and engagement of faculty and staff.
*Strategic measures are those identified for special emphasis by college leadership, the DCCCD Board of Trustees, the state or national government, or
SACS accreditation agency. Operational measures are those key to the ongoing vitality of the organization but without strategic emphasis.
End of Year Report 2010-11