End of Year Report - Richland College

Richland College 137
4.2.5 % deployment of the Performance Excellence Model
Operational Measure*
Target Range
Performance
% of max. target range
= 90.00 to 100.00
= 71.43
= 71.43%
Leadership monitors how well the college completes improvement activities in a timely fashion,
addresses performance gaps, conducts quality assessments, uses assessment results
to improve, maps key processes, and completes improvement plans carried forward from the
previous year. Performance for this measure
●●
falls below the target range
●●
falls below target on closing performance gaps, assessments meeting minimum standard,
and completing carry forward activities (see Table 4.2.5)
Leadership left the target intact for 2011-12 since maximum performance is an expectation.
Performance Excellence Model Deployment Index Target Actual Score
% of…
completion of improvement by projected completion date 90-100% 93.00 9.30
EOY Report target gap areas improved 90-100% 0.00 0.00
% of slos or service area assessments meeting minimum
standard
90-100% 73.56 7.36
% Discipline/departments initiating an improvement activity to
address results of prior year's assessments
90-100% 93.00 9.30
RLC key institutional processes mapped 90-100% 100.00 10.00
RLC improvement activities (DAP, PIIP, BP) carried forward from
previous year that were completed
90-100% 69.00 6.90
Total Index Score 71.43 7.14
Table 4.2.5
Source: RLC Director of Institutional Effectiveness
*Strategic measures are those identified for special emphasis by college leadership, the DCCCD Board of Trustees, the state or national government, or
SACS accreditation agency. Operational measures are those key to the ongoing vitality of the organization but without strategic emphasis.
End of Year Report 2010-11