End of Year Report - Richland College

Strategic Planning Priority Goal #2: Empower All Students to Suc
Richland College 41
Strategic Planning Priority Goal #2:
Empower All Students to Succeed
Score = 9.4
Introduction
Richland College tracks 3 Key Performance Indicators (KPIs) with a combined total of 35 measures.
Sixteen strategic* measures focus on the performance of all credit students. Another 16 strategic*
measures focus on the same performance metrics but with a specific focus on African-American
and Hispanic students which represent the Closing the Gaps student population. Three operational*
measures focus on student satisfaction with college practices and services to support student learning.
Richland groups its student performance metrics into 3 categories (1) % A, B, C grades, (2) %
in-class retention, (3) goal completion. Leadership tracks these measures because student success
is Richland’s reason for being and environmental scanning indicates that the Texas Legislature is
moving ever closer to performance-based funding for higher education. Following is a summary of
performance to target for each of the 3 KPIs that serve to indicate how well Richland College Empowers
All Students to Succeed.
Organizational Objectives/KPIs Performance Summary
2.1 Score = 9.47
Monitor and Improve Student Success reflects a score decrease of 0.05 points compared to
2009-10. Four of 16 measures scored above the target range while 9 measures scored within
the target range. Two measures scored within 5 percentage points of the target range and 1
measure scored well below. This KPI leverages the core competencies of strategic performance
improvement and seamless transitions for lifelong learning to address our strategic challenges of
improving student success with a student population that is increasingly underprepared for college
work and Closing the Gaps in student success.
2.2 Score = 9.17
Monitor and Improve Student Success for Historically Underserved Student Groups
reflects a score decrease of 0.34 points compared to 2009-10. Measures of student success
are identical to those mentioned in KPI 2.1 but are segmented to include a focus on African-
American and Hispanic student groups, consistent with the Texas Higher Education Coordinating
Board’s Closing the Gaps mandate. Two of the sixteen measures exceed the target range, 11
measures score within the target range, and 1 measure scores within 5 points of the target range
and 2 measures fall well below the target range. This KPI leverages the core competencies of
strategic performance improvement, seamless transitions for lifelong learning, and sustainable
community building for social equity and justice to address our strategic challenges of improving
student success with a student population that is increasingly underprepared for college work
and Closing the Gaps in student success.
*Strategic measures are those identified for special emphasis by college leadership, the DCCCD Board of Trustees, the state or national government, or
SACS accreditation agency. Operational measures are those key to the ongoing vitality of the organization but without strategic emphasis.
End of Year Report 2010-11