End of Year Report - Richland College
End of Year Report - Richland College
End of Year Report - Richland College
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42<br />
<strong>Richland</strong> <strong>College</strong><br />
Organizational Objectives/KPIs Performance Summary<br />
2.3 Score = 9.64<br />
Promote Student Engagement and Satisfaction with Instructional Practices and Services<br />
to Support Student Learning reflects a score increase <strong>of</strong> 0.12 points over 2009-10. Three<br />
operational* measures all fall within the target range. This KPI aligns with the college’s strategic<br />
advantage <strong>of</strong> faculty and staff who commit to performance excellence and addresses the challenge<br />
to continue to provide exceptional services despite the impending retirement <strong>of</strong> experienced<br />
employees.<br />
*Strategic measures are those identified for special emphasis by college leadership, the DCCCD Board <strong>of</strong> Trustees, the state or national government, or<br />
SACS accreditation agency. Operational measures are those key to the ongoing vitality <strong>of</strong> the organization but without strategic emphasis.<br />
<strong>End</strong> <strong>of</strong> <strong>Year</strong> <strong>Report</strong> 2010-11
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