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RESPONSIBLE ENTREPRENEURSHIP VISION DEVELOPMENT AND ETHICS

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368 <strong>RESPONSIBLE</strong> <strong>ENTREPRENEURSHIP</strong><br />

contacts or successful outcome of past cooperation. On the other hand, the level of trust<br />

between businesses is closely linked with the exchange of information (intensity information<br />

exchange, quality of information exchanged, etc.) (Ming & Songzheng, 2008).<br />

The literature offers different concepts of trust in relation to the conditions and objectives<br />

(Dyer & Chu, 2003; Mun et al., 2009; Schmidt et al., 2007). In this work the trust is defined<br />

as the degree to which each of the participants in the business networks tends to participate<br />

in certain ventures with specific counterparties, taking into account the associated risks and<br />

actions (Ruohomaa & Kutvonen, 2005; Bharadwaj & Al-Shamri, 2009). Importance of assessing<br />

the level of trust in partners is determined by a number of benefits arising from based on<br />

trust relationships in business networks (Zaheer et al., 1998; Dyer & Chu, 2003; Johnston et<br />

al., 2004; Laaksonen et al., 2009; Panayides & Venus Lun, 2009). It’s found out that the<br />

increasing of trust in partners is closely linked with increasing intensity of exchange of information<br />

on implementation of the relationship between the partners. Msanjila and Afsarmanesh<br />

(2008) showed that trust is a complex concept that is impossible to assess by one criterion<br />

or be interpreted as a simple indicator. Therefore, the assessment of the level of trust between<br />

partners should start with defining the perspective of the evaluation trust and then continue<br />

with the identification of the factors of trust. Finally, it should be developed methods to categorize<br />

the level of trust in terms of the identified factors. In the literature are found examples<br />

of conceptual models for identification of factors associated with trust between partners<br />

and their relative importance. Through such models and proved studies it is shown that the<br />

intensity of exchanged information between partners is one of the most significant factors<br />

related to trust (Kwon & Suh, 2004; Kwon & Suh, 2005; Tian et al., 2008). However, very<br />

few publications have been devoted to the relationship between the level of trust and information<br />

sharing. One such example is the model developed by Ming and Songzheng (2008),<br />

which serves to analyze the impact of the intensity of the exchanges and the quality of information<br />

on the dynamics of trust and intent for cooperation in business networks. Nevertheless,<br />

the model does not address in detail the elements of the exchange of information that<br />

have an impact on the trust and the mechanisms of influence of each item.<br />

Finally, it should be noted that the relationship between trust level and intensity of the<br />

exchange of information remains insufficiently studied and developed models do not provide<br />

sufficiently detailed picture of this relationship. There is no complete detailed classification<br />

of the elements of the exchange of information, which affect trust level. The models<br />

provide only a general idea of the relationship between those elements, but do not provide<br />

methods to quantify these elements.<br />

Mechanism for building trust through cooperation<br />

Some suppliers and customers have unique resources and capabilities that are prerequisite<br />

for closer ties and greater investment (Dyer & Singh, 1998; Fawcett, Magnan, & McCarter,<br />

2008; Lai, 2009). The level of trust with stakeholders in business networks depend on competitive<br />

strategies and opportunities for replication trust to build unique capabilities (Lawrence<br />

& Lorsch, 1967). Performed in this work literary study shows that the majority of businesses<br />

have yet to develop organizational programs to define the intensity of interactions and to<br />

develop appropriate interactions.

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