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RESPONSIBLE ENTREPRENEURSHIP VISION DEVELOPMENT AND ETHICS

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Digital social media marketing for entrepreneurs: boosting brand image… 47<br />

keting highly questionable. Even with digital campaign tracking a lot of times it is hard to<br />

say if the increase in sales resulted from a social media marketing campaign or some other<br />

mediums or patterns (Nadaraja, 2013).<br />

Even though there are certain risks associated with social media marketing the benefits<br />

that the companies can gain from it are huge. If social media platforms are used efficiently,<br />

they can increase brand recognition, help the businesses to have competitive advantage, target<br />

particular segments and reduce costs. Finally, social media marketing encourages innovation,<br />

and it is one of the outcomes of technological developments over the past few decades<br />

(Bernoff, 2011). This means that in order to benefit from technological developments, survive<br />

competition and gain market leadership companies and startups should try to find correct<br />

ways of implementing their social media marketing campaigns.<br />

Methodology<br />

As primary research aims, this paper undertook a survey with entrepreneurs and assessed<br />

their views & acceptance on Digital Social Media Marketing in terms of creating innovation<br />

and bossing brand image as well as their willingness and ability to apply these practices in<br />

their organizations. In order to achieve this lead researcher was in charge of conducting a<br />

survey as well as of processing the data for the use of the other co-authors. More specifically,<br />

for preparing the targeted respondents, an information sheet preceded the survey (in<br />

order to present the main questions that will be asked during the survey – as well as the ethical<br />

considerations and guidelines – data storage, data processing, duration of the survey, ability<br />

to quit at any point, acceptance of the data to be stores, acknowledgement that the info<br />

will be used for research purposes only, etc.). Additionally, the respondent was asked to tick<br />

a consent form (based on the information sheet) before proceeding to the survey questions.<br />

The primary data (raw) are stored in a secure location within the department’s secured local<br />

ethics office and will be destroyed after 5 years. The lead researcher analysed, transcribed<br />

and anonymized then the raw data (ensuring that no private data is disclosed on the summary<br />

of the survey which was utilized during this research). The lead researcher undertook ethics<br />

training under the EU & departmental standards. A departmental ethics approval was also<br />

performed on the intended survey questions and procedure (in order to ensure the ethical and<br />

unbiased nature of the content).<br />

In order to create the survey questions, a secondary research was performed towards identifying<br />

valid scientific constructs (mostly based on UTAUT surveys). The secondary research<br />

was based on academic databases (Scopus, EBSCO, Elsevier, Springer, etc.) as well as on<br />

policy and R&D) databases such as the EU CORDIS portal. No access to any personal data<br />

was interfere at this stage. The survey was created online (via Google Forms) and was disseminated<br />

to a probability sample of 55 contacts. A valid response rate of 21 answers has<br />

been recorded (38% success rate). The findings of the surveys as well as the survey structure<br />

are presented in the next section.

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