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RESPONSIBLE ENTREPRENEURSHIP VISION DEVELOPMENT AND ETHICS

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374 <strong>RESPONSIBLE</strong> <strong>ENTREPRENEURSHIP</strong><br />

– Results. Criteria here are the scope and significance of positive results that are achieved<br />

over time and at different business actors.<br />

For each key success factor based on empirical studies have been developed groups of<br />

organizational practices.<br />

The process for the evaluation must include the following steps:<br />

– Step 1. At each business actor for all critical success factors selected leading stakeholders,<br />

managing collaborative innovations calculates score estimates in the aforementioned three<br />

aspects;<br />

– Step 2. Assessments in the three aspects of each business actor are averaged and rounded<br />

and the results are plotted on registration cards;<br />

– Step 3. The procedure is repeated for all critical success factors. The results for all business<br />

actors are averaged to obtain a comprehensive assessment of all critical success factors.<br />

– Step 4. Connecting the obtained results with the implementation of trust maturity. Scores<br />

around 1 meet Level I trust maturity. Scores between 2 and 3 meet Level II trust maturity.<br />

Scores between 4 and 6 meet Level III trust maturity. Scores between 7 and 10 meet Level<br />

IV trust maturity.<br />

Conclusions<br />

As businesses begin its path to maturity of trust reliance on business networks, they should<br />

take into account the benefits and risks of this (Hansen, Hoskisson, & Barney, 2008). Experience<br />

shows that building a relationship based on trust (above Level II maturity) is difficult<br />

and involves considerable costs both in terms of investment and in terms of protection from<br />

vulnerability. So one might wonder whether the maturity of trust worth the effort and risk.<br />

For many businesses the lack of potential for generating unique value is grounds for a negative<br />

response and the lack of complementary skills or inability to find partners to share abilities<br />

for cooperation.<br />

It is needed benevolent thinking and diligence to mitigate the consequences of the risk.<br />

Naive assessment of the partners may threaten businesses from unscrupulous behavior towards<br />

them. Before reaching the levels III and IV of trust relationships, managers must carefully<br />

assess partners, since they are carried out business operations, not simply formed cooperative<br />

ties.<br />

In terms of benefits levels I and II of trust relationships generate costs and benefits that<br />

are needed for today’s competitive environment. Most businesses feel comfort and pursue<br />

such benefits based on trust business operations. But it must not forget mentioned in this work<br />

considerations about incentives.<br />

This is the initial version of the model for assessing the trust maturity, which requires further<br />

improvement and evaluation in practical terms.<br />

It is envisaged that the validation of the developed model to assign an expert group of<br />

managers from businesses of Bulgarian furniture cluster. All participants in the group will<br />

provided with full information on the structure and characteristics of the model, accompanied<br />

by a questionnaire. The resulting feedback will be analyzed by the author and will be<br />

made refinements and adjustments. It is envisaged that with the advanced model to carry out<br />

a study of trust maturity in enterprises of Bulgarian furniture cluster based on specific inno-

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