Directory of National Voluntary Organisations - Citizens Information ...

O
Statutory, independent organisation set up in April 2004. The office has a
number of functions: promoting the rights of children and young people;
carrying out research and advising government on issues relating to young
people; investigating complaints into how services are provided to people
under the age of 18 by public organisations, schools and voluntary hospitals.
Complaints are accepted from both adults and young people.
Ombudsman for the Credit Institutions
See Financial Services Ombudsman’s Bureau
Ombudsman, Insurance
See Financial Services Ombudsman’s Bureau
Ombudsman, Office of the
18 Lower Leeson Street, Dublin 2
Tel: (01) 639 5600 Lo-call: 1890 223 030, 9.15am – 5.30pm Mon to
Thurs and 5.15pm Fri Fax: (01) 639 5674
Email: ombudsman@ombudsman.gov.ie Web: www.ombudsman.ie
Established by the Ombudsman Act 1980, the Office examines complaints
from members of the public who feel that they have been unfairly treated in
their dealings with certain public bodies, including government departments
and offices, local authorities, the Health Service Executive and An Post. The
Office of the Ombudsman has extensive powers under law and can look into
all administrative actions including decisions, refusal or failure to take action
and administrative procedures.
One Family
Cherish House, 2 Lower Pembroke Street, Dublin 2
Tel: (01) 662 9212, 9.00am – 5.00pm Helpline: 1890 662 212
Fax: (01) 662 9096
Email: info@onefamily.ie Website: www.onefamily.ie
Works to ensure a positive and equal future for one-parent families in
Ireland. Supports individual one-parent families and those experiencing a
crisis pregnancy. Provides the following services: counselling for adults and
adolescents; crisis pregnancy counselling; post-termination counselling;
childcare service; parent mentoring; courses in positive parenting, family
communication, family wellness; education, training and employment
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