Directory of National Voluntary Organisations - Citizens Information ...
Directory of National Voluntary Organisations - Citizens Information ...
Directory of National Voluntary Organisations - Citizens Information ...
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Financial Regulator<br />
PO Box 9138, College Green, Dublin 2<br />
Tel: (01) 410 4000 Helpline: 1890 777 777 Fax: (01) 410 4900<br />
Office: 9.30am – 5.00pm <strong>Information</strong> centre: 9.30am – 5.00pm<br />
Mon to Wed, 9.30am – 6.00pm Fri<br />
Helpline: 8.00am – 8.00pm Mon to Fri, 9.00am – 1.00pm Sat<br />
Email: consumerinfo@financialregulator.ie<br />
Web: www.financialregulator.ie; www.itsyourmoney.ie (consumer site)<br />
The Financial Regulator, established in May 2003, is the regulator <strong>of</strong> all<br />
financial services firms in Ireland. It also has an important role in the protection<br />
<strong>of</strong> the consumers <strong>of</strong> those firms. The Financial Regulator’s main tasks are<br />
tw<strong>of</strong>old: helping consumers to make informed and responsible decisions on<br />
their financial affairs in a safe and fair market, and fostering sound and solvent<br />
financial institutions which give depositors and other consumers <strong>of</strong> financial<br />
products confidence that their deposits and investments are safe.<br />
Publications: See www.itsyourmoney.ie for more information.<br />
Financial Services Ombudsman’s Bureau<br />
3rd Floor, Lincoln House, Lincoln Place, Dublin 2<br />
Tel: (01) 662 0899 Lo-call: 1890 882 090 Fax: (01) 662 0890<br />
Email: enquiries@financialombudsman.ie<br />
Web: www.financialombudsman.ie<br />
Statutory body established in 2005. It adjudicates in unresolved disputes<br />
between complainants and financial service providers. The service is free <strong>of</strong><br />
charge to the complainant and can be used by personal customers, limited<br />
companies with a turnover <strong>of</strong> €3 million or less, unincorporated bodies,<br />
charities, clubs, partnerships and trusts.<br />
First Step Limited<br />
Jefferson House, Eglinton Road, Donnybrook, Dublin 4<br />
Tel: (01) 260 0988, 9.00am – 5.00pm Mon to Fri Fax: (01) 260 0989<br />
Email: info@first-step.ie Web: www.first-step.ie<br />
Provides micr<strong>of</strong>inance (loan, capital finance) up to €25,000, to individuals<br />
who wish to start or develop their own business. Full details and application<br />
forms are available on the website.<br />
Publications: Immigrant Micro-Entrepreneurs in Ireland 2006; A contextual<br />
report and focus group summary.<br />
F<br />
81
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