Level 2 and 3 Diploma in Business Support (4475-12/13)

2 Centre requirements
This section outlines the approval processes for Centres to offer these qualifications and any
resources that Centres will need in place to offer the qualifications including qualification-specific
requirements for Centre staff.
Centres already offering City & Guilds qualifications in this subject area
Centres already approved to offer the Level 2 or Level 3 Certificates/Diplomas in Business and
Administration (4413) will be automatically approved to offer the new Certificates in Principles of
Business and Administration at the corresponding level. Any existing sanctions will continue on the
new qualification(s).
Centres not already offering City & Guilds qualifications in this subject area
To offer these qualifications, centres already approved to deliver City & Guilds qualifications will
need to gain qualification approval. Please refer to Appendix 2 for further information.
Centres not yet approved by City & Guilds
To offer these qualifications, new centres will need to gain both centre and qualification
approval. Please refer to Appendix 2 for further information.
2.1 Resource requirements
Human resources
Staff delivering these qualifications must be able to demonstrate that they meet the following
occupational expertise requirements. They should:
• be technically competent in the area(s) for which they are delivering training and/or have
experience of providing training. This knowledge must be at least to the same level as the
training being delivered
• have recent relevant experience in the specific area they will be assessing
• have credible experience of providing training.
Centre staff may undertake more than one role, eg tutor and assessor or internal verifier, but must
never internally verify their own assessments.
Assessors and internal verifiers
While the Assessor/Verifier (A/V) units are valued as qualifications for centre staff, they are not
currently a requirement for the qualifications.
Level 2 and 3 Diploma in Business Support (4475-12/13) 9