Level 2 and 3 Diploma in Business Support (4475-12/13)
Level 2 and 3 Diploma in Business Support (4475-12/13)
Level 2 and 3 Diploma in Business Support (4475-12/13)
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Unit 104 Word process<strong>in</strong>g software<br />
<strong>Level</strong>: 1<br />
Credit value: 3<br />
UAN: L/502/4627<br />
Unit aim<br />
This is the ability to use a software application designed for the creation, edit<strong>in</strong>g <strong>and</strong> production of<br />
largely text-based documents.<br />
On completion of this unit a c<strong>and</strong>idate should be able to use a range of basic word process<strong>in</strong>g<br />
software tools <strong>and</strong> techniques to produce appropriate, straightforward or rout<strong>in</strong>e documents. Any<br />
aspect that is unfamiliar will require support <strong>and</strong> advice from others. Word process<strong>in</strong>g tools <strong>and</strong><br />
techniques will be described as ‘basic’ because:<br />
• the software tools <strong>and</strong> functions will be predeterm<strong>in</strong>ed or commonly used; <strong>and</strong><br />
• the techniques needed for text entry, manipulation <strong>and</strong> outputt<strong>in</strong>g will be straightforward or<br />
rout<strong>in</strong>e.<br />
Learn<strong>in</strong>g outcomes<br />
There are three learn<strong>in</strong>g outcomes to this unit. The learner will:<br />
1 Be able to enter, edit <strong>and</strong> comb<strong>in</strong>e text <strong>and</strong> other <strong>in</strong>formation accurately with<strong>in</strong> word process<strong>in</strong>g<br />
documents<br />
2 Be able to structure <strong>in</strong>formation with<strong>in</strong> word process<strong>in</strong>g documents<br />
3 Be able to use word process<strong>in</strong>g software tools to format <strong>and</strong> present documents<br />
Guided learn<strong>in</strong>g hours<br />
It is recommended that 20 hours should be allocated for this unit, although patterns of delivery are<br />
likely to vary.<br />
Details of the relationship between the unit <strong>and</strong> relevant national occupational st<strong>and</strong>ards<br />
This unit is l<strong>in</strong>ked to the <strong>Level</strong> 1 IT User NOS devised by e-Skills UK.<br />
<strong>Support</strong> of the unit by a sector or other appropriate body<br />
This unit was developed by e-Skills UK.<br />
Assessment<br />
This unit will be assessed as specified <strong>in</strong> the e-Skills IT User Assessment Strategy 2009.<br />
<strong>Level</strong> 2 <strong>and</strong> 3 <strong>Diploma</strong> <strong>in</strong> Bus<strong>in</strong>ess <strong>Support</strong> (<strong>4475</strong>-<strong>12</strong>/<strong>13</strong>) 27