Level 2 and 3 Diploma in Business Support (4475-12/13)
Level 2 and 3 Diploma in Business Support (4475-12/13)
Level 2 and 3 Diploma in Business Support (4475-12/13)
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Unit 311 Word process<strong>in</strong>g software<br />
<strong>Level</strong>: 3<br />
Credit value: 6<br />
UAN: Y/502/4629<br />
Unit aim<br />
This is the ability to use a software application designed for the creation, edit<strong>in</strong>g <strong>and</strong> production of<br />
largely text-based documents. On completion of this unit a c<strong>and</strong>idate should be able to select <strong>and</strong><br />
use a range of advanced word process<strong>in</strong>g software tools <strong>and</strong> techniques to produce complex <strong>and</strong><br />
non-rout<strong>in</strong>e documents.<br />
Word process<strong>in</strong>g tools <strong>and</strong> techniques will be described as ‘advanced’ because:<br />
• the software tools <strong>and</strong> functions will be complex <strong>and</strong> at times require new learn<strong>in</strong>g, which will<br />
<strong>in</strong>volve hav<strong>in</strong>g the idea that there may be a tool or function to do someth<strong>in</strong>g (eg improve<br />
efficiency or create an effect), explor<strong>in</strong>g technical support, self-teach<strong>in</strong>g <strong>and</strong> apply<strong>in</strong>g;<br />
• the techniques required will be complex, <strong>and</strong> the process of select<strong>in</strong>g appropriate techniques<br />
may <strong>in</strong>volve research, identification <strong>and</strong> application; <strong>and</strong><br />
• the user will take full responsibility for the <strong>in</strong>putt<strong>in</strong>g, manipulat<strong>in</strong>g <strong>and</strong> outputt<strong>in</strong>g of the<br />
<strong>in</strong>formation.<br />
Examples of context: Typical documents will require problem solv<strong>in</strong>g <strong>and</strong> creative th<strong>in</strong>k<strong>in</strong>g <strong>and</strong><br />
may <strong>in</strong>clude – complex reports <strong>and</strong> content for publications such as web pages, journals,<br />
newsletters or other pr<strong>in</strong>ted materials.<br />
Learn<strong>in</strong>g outcomes<br />
There are three learn<strong>in</strong>g outcomes to this unit. The learner will:<br />
1 Be able to enter <strong>and</strong> comb<strong>in</strong>e text <strong>and</strong> other <strong>in</strong>formation accurately with<strong>in</strong> word process<strong>in</strong>g<br />
documents<br />
2 Be able to create <strong>and</strong> modify appropriate layouts, structures <strong>and</strong> styles for word process<strong>in</strong>g<br />
documents<br />
3 Be able to use word process<strong>in</strong>g software tools <strong>and</strong> techniques to format <strong>and</strong> present<br />
documents effectively to meet requirements<br />
Guided learn<strong>in</strong>g hours<br />
It is recommended that 45 hours should be allocated for this unit, although patterns of delivery are<br />
likely to vary.<br />
Details of the relationship between the unit <strong>and</strong> relevant national occupational st<strong>and</strong>ards<br />
This unit is l<strong>in</strong>ked to the <strong>Level</strong> 3 IT User NOS devised by e-Skills UK.<br />
<strong>Support</strong> of the unit by a sector or other appropriate body<br />
This unit was developed by e-Skills UK.<br />
Assessment<br />
This unit will be assessed as specified <strong>in</strong> the e-Skills IT User Assessment Strategy 2009.<br />
196 <strong>Level</strong> 2 <strong>and</strong> 3 <strong>Diploma</strong> <strong>in</strong> Bus<strong>in</strong>ess <strong>Support</strong> (<strong>4475</strong>-<strong>12</strong>/<strong>13</strong>)