Level 2 and 3 Diploma in Business Support (4475-12/13)
Level 2 and 3 Diploma in Business Support (4475-12/13)
Level 2 and 3 Diploma in Business Support (4475-12/13)
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Unit 211 Us<strong>in</strong>g collaborative technologies<br />
Learn<strong>in</strong>g outcomes <strong>and</strong> assessment criteria<br />
Outcome 1 Be able to stay safe <strong>and</strong> secure when work<strong>in</strong>g with<br />
collaborative technology<br />
The learner can:<br />
1 Take appropriate steps to avoid risks when work<strong>in</strong>g with collaborative technology, <strong>in</strong> l<strong>in</strong>e with<br />
relevant guidel<strong>in</strong>es<br />
2 Expla<strong>in</strong> what risks there may be <strong>in</strong> us<strong>in</strong>g collaborative technology <strong>and</strong> how to keep them to a<br />
m<strong>in</strong>imum<br />
3 Use appropriate methods to promote trust when work<strong>in</strong>g collaboratively<br />
4 Carry out appropriate checks on others' onl<strong>in</strong>e identities <strong>and</strong> different types of <strong>in</strong>formation<br />
5 Identify <strong>and</strong> respond to <strong>in</strong>appropriate content <strong>and</strong> behaviour<br />
Outcome 2 Be able to plan <strong>and</strong> set up IT tools <strong>and</strong> devices for<br />
collaborative work<strong>in</strong>g<br />
The learner can:<br />
1 Describe the purposes for us<strong>in</strong>g collaborative technologies<br />
2 Describe what outcomes are needed from collaborative work<strong>in</strong>g <strong>and</strong> whether or not archiv<strong>in</strong>g is<br />
required<br />
3 Describe the roles, IT tools <strong>and</strong> facilities needed for collaborative tasks <strong>and</strong> communication media<br />
4 Describe the features, benefits <strong>and</strong> limitations of different collaborative technology tools <strong>and</strong><br />
devices<br />
5 Describe the compatibility issues <strong>in</strong> different comb<strong>in</strong>ations of collaborative tools <strong>and</strong> devices<br />
6 Select an appropriate comb<strong>in</strong>ation of IT tools <strong>and</strong> devices to carry out collaborative tasks<br />
7 Connect <strong>and</strong> configure the comb<strong>in</strong>ation of IT tools <strong>and</strong> devices needed for a collaborative task<br />
Outcome 3 Be able to prepare collaborative technologies for use<br />
The learner can:<br />
1 Describe what access rights <strong>and</strong> issues others may have <strong>in</strong> us<strong>in</strong>g collaborative technologies<br />
2 Assess what permissions are needed for different users <strong>and</strong> content<br />
3 Set up <strong>and</strong> use access rights to enable others to access <strong>in</strong>formation<br />
4 Set up <strong>and</strong> use permissions to filter <strong>in</strong>formation<br />
5 Adjust sett<strong>in</strong>gs so that others can access IT tools <strong>and</strong> devices for collaborative work<strong>in</strong>g<br />
6 Select <strong>and</strong> use different elements to control environments for collaborative technologies<br />
7 Select <strong>and</strong> jo<strong>in</strong> networks <strong>and</strong> data feeds to manage data to suit collaborative tasks<br />
Outcome 4 Be able to contribute to tasks us<strong>in</strong>g collaborative technologies<br />
The learner can:<br />
1 Describe rules of engagement for us<strong>in</strong>g collaborative technologies<br />
2 Enable others to contribute responsibly to collaborative tasks<br />
3 Present relevant <strong>and</strong> valuable <strong>in</strong>formation<br />
4 Moderate the use of collaborative technologies<br />
5 Archive the outcome of collaborative work<strong>in</strong>g<br />
6 Assess when there is a problem with collaborative technologies <strong>and</strong> when to get expert help<br />
7 Respond to problems with collaborative technologies<br />
110 <strong>Level</strong> 2 <strong>and</strong> 3 <strong>Diploma</strong> <strong>in</strong> Bus<strong>in</strong>ess <strong>Support</strong> (<strong>4475</strong>-<strong>12</strong>/<strong>13</strong>)
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