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Level 2 and 3 Diploma in Business Support (4475-12/13)

Level 2 and 3 Diploma in Business Support (4475-12/13)

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Unit 205 Pr<strong>in</strong>ciples of support<strong>in</strong>g bus<strong>in</strong>ess events<br />

Learn<strong>in</strong>g outcomes <strong>and</strong> assessment criteria<br />

Outcome 1 Underst<strong>and</strong> how to support the organisation of a bus<strong>in</strong>ess<br />

event<br />

The learner can:<br />

1. describe the range of support activities that may be required when organis<strong>in</strong>g a bus<strong>in</strong>ess event<br />

2. identify ways of provid<strong>in</strong>g support before, dur<strong>in</strong>g <strong>and</strong> after a bus<strong>in</strong>ess event.<br />

Outcome 2 Underst<strong>and</strong> the purpose of display<strong>in</strong>g professional <strong>and</strong><br />

helpful behaviour whilst support<strong>in</strong>g a bus<strong>in</strong>ess event <strong>and</strong><br />

how to do so<br />

The learner can:<br />

1. expla<strong>in</strong> the purpose of display<strong>in</strong>g professional <strong>and</strong> helpful behaviour when support<strong>in</strong>g a<br />

bus<strong>in</strong>ess event<br />

2. describe ways of exhibit<strong>in</strong>g professional <strong>and</strong> helpful behaviour whilst support<strong>in</strong>g a bus<strong>in</strong>ess<br />

event.<br />

Outcome 3 Underst<strong>and</strong> how to deal with problems encountered when<br />

support<strong>in</strong>g a bus<strong>in</strong>ess event<br />

The learner can:<br />

1. identify the types of problems that may occur when support<strong>in</strong>g a bus<strong>in</strong>ess event<br />

2. identify ways of deal<strong>in</strong>g with problems when support<strong>in</strong>g a bus<strong>in</strong>ess event.<br />

<strong>Level</strong> 2 <strong>and</strong> 3 <strong>Diploma</strong> <strong>in</strong> Bus<strong>in</strong>ess <strong>Support</strong> (<strong>4475</strong>-<strong>12</strong>/<strong>13</strong>) 75

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