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Level 2 and 3 Diploma in Business Support (4475-12/13)

Level 2 and 3 Diploma in Business Support (4475-12/13)

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Unit 305 Pr<strong>in</strong>ciples of project management<br />

Guidance notes<br />

Outcome 1 Know the difference between rout<strong>in</strong>e work <strong>and</strong> tak<strong>in</strong>g part <strong>in</strong><br />

a project<br />

1. The c<strong>and</strong>idate should be able to describe the general characteristics of any project ie:<br />

• must have goal,<br />

• be <strong>in</strong>itiated by someone,<br />

• be managed<br />

• be a unique task.<br />

Rout<strong>in</strong>e work is an ongo<strong>in</strong>g process which may not have these characteristics.<br />

Outcome 2 Underst<strong>and</strong> how to prepare for <strong>and</strong> plan a project<br />

1. The c<strong>and</strong>idate should be able to expla<strong>in</strong>:<br />

• why it is essential to establish the project def<strong>in</strong>ition, project method, bus<strong>in</strong>ess case, bus<strong>in</strong>ess<br />

approval, project sponsor, project manager <strong>and</strong> what the track<strong>in</strong>g mechanism will be<br />

• the importance of agree<strong>in</strong>g the purpose/scope/timescale: need clear aims <strong>and</strong> objectives,<br />

def<strong>in</strong>e what is needed <strong>and</strong> any limitations eg timescales set or agreed, stages <strong>in</strong>volved.<br />

Resource requirements <strong>in</strong>clude human resources.<br />

2. The c<strong>and</strong>idate should be able to describe:<br />

• the types of risk <strong>in</strong>volved eg: bus<strong>in</strong>ess risks, viability of bus<strong>in</strong>ess case, changes <strong>in</strong> legislation,<br />

project risks, changes <strong>in</strong> market, suppliers, shortage of skills, unfamiliar roles <strong>and</strong> tasks for<br />

project members<br />

• how to plan at beg<strong>in</strong>n<strong>in</strong>g of project for source of risks, risk identification, probability, impact,<br />

evaluation of risks, prevention or reduction of risk, cont<strong>in</strong>gency plans.<br />

Risk management should cont<strong>in</strong>ue for the life of project.<br />

Outcome 3 Underst<strong>and</strong> how to monitor a project<br />

1. Methods for monitor<strong>in</strong>g progress eg activity schedules, Gantt chart, regular progress reports,<br />

project team meet<strong>in</strong>gs, project status reports, end of stage/project reports.<br />

2. The c<strong>and</strong>idate should be able to expla<strong>in</strong> why ongo<strong>in</strong>g progress checks are necessary <strong>and</strong> how<br />

this may be achieved eg by us<strong>in</strong>g formal/<strong>in</strong>formal checkpo<strong>in</strong>ts, effective flow of <strong>in</strong>formation,<br />

control mechanisms for time, costs, resources, change management.<br />

3. The c<strong>and</strong>idate should be able to expla<strong>in</strong> why <strong>and</strong> how to do this eg cost review, update bus<strong>in</strong>ess<br />

case, review of targets, forward plann<strong>in</strong>g.<br />

Outcome 4 Underst<strong>and</strong> the purpose of evaluat<strong>in</strong>g a project <strong>and</strong> ways of<br />

do<strong>in</strong>g so<br />

1. Purpose of evaluation - assessment of project’s effectiveness, lessons learned, recorded,<br />

consolidated, passed on, for reference eg for similar work <strong>in</strong> the future.<br />

2. The c<strong>and</strong>idate should be able to identify different methods eg update project plan, end of project<br />

report with lessons learned <strong>and</strong> recommendations, post project review, analysis of any surveys.<br />

<strong>Level</strong> 2 <strong>and</strong> 3 <strong>Diploma</strong> <strong>in</strong> Bus<strong>in</strong>ess <strong>Support</strong> (<strong>4475</strong>-<strong>12</strong>/<strong>13</strong>) 167

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