Level 2 and 3 Diploma in Business Support (4475-12/13)

1 Introduction
This document contains the information that centres need to offer the following qualifications:
Qualification title and level City & Guilds
qualification
number
Level 2 Diploma In Business
Support
Level 3 Diploma In Business
Support
Qualification
accreditation
number
4475-12 600/1648/6
4475-13 600/1646/2
Registration and
certification
Consult the Walled Garden/
Online Catalogue for last
dates
The City & Guilds Level 2 and 3 Diplomas in Business Support meet the needs of the young or adult
learner wishing to work or already working in an administrative support role. They allow the learner
to develop essential knowledge of how to carry out everyday and more complex administrative
tasks such as managing information and supporting events as well as giving them the opportunity to
gain an understanding of project management, innovation and change in the business environment.
These qualifications were developed in association with the Council for Administration and other
awarding organisations.
1.1 Qualification structure
To achieve the Level 2 Diploma in Business Support, learners must achieve
• a minimum of 37 credits overall
• 11 credits must be from 201 (or 501), 202 (or 502), 203 (or 503)
• a minimum of 8 credits from 204-209, 305-310
• a minimum of 5 credits from 101-109, 210-216, 311-313
Candidates must achieve a minimum of 20 credits at level 2
To achieve the Level 3 Diploma in Business Support, learners must achieve
• a minimum of 37 credits overall
• 15 credits must be from 301 (or 601), 302 (or 602), 303 (or 603), 304 (or 604)
• a minimum of 8 credits from 204, 206-209, 305-310
• a minimum of 7 credits from 210-216, 311-313
Candidates must achieve a minimum of 21 credits at level 3
The table below illustrates the unit titles, the credit value of each unit, any excluded combination of
units and whether the unit is optional (O) or mandatory (M) at each level.
Level 2 and 3 Diploma in Business Support (4475-12/13) 5