Level 2 and 3 Diploma in Business Support (4475-12/13)

Unit 214 Database software
Level: 2
Credit value: 4
UAN: M/502/4555
Unit aim
This is the ability to use a software application designed to organise and store structured
information and generate reports.
On completion of this unit a candidate should be able select and use intermediate database
software tools and techniques to:
• enter information into databases, that is at times non-routine or unfamiliar;
• retrieve information by creating queries using multiple selection criteria; and
• produce reports by setting up menus or short cuts.
They will also be able to create and modify single table, non-relational databases. Any aspects that
are unfamiliar may require support and advice from others.
Database tools, functions and techniques will be described as ‘intermediate’ because:
• the software tools and functions involved will at times be non-routine or unfamiliar; and
• the choice and use of input, manipulation and output techniques will need to take account of a
number of factors or elements.
Examples of context: Typical ‘more complex’ reports may be about – sales activities, order details
or project management.
Learning outcomes
There are three learning outcomes to this unit. The learner will:
1 Be able to create and modify non-relational database tables
2 Be able to enter, edit and organise structured information in a database
3 Be able to use database software tools to run queries and produce reports
Guided learning hours
It is recommended that 30 hours should be allocated for this unit, although patterns of delivery are
likely to vary.
Details of the relationship between the unit and relevant national occupational standards
This unit is linked to the Level 2 IT User NOS devised by e-Skills UK.
Support of the unit by a sector or other appropriate body
This unit was developed by e-Skills UK.
Assessment
This unit will be assessed as specified in the e-Skills IT User Assessment Strategy 2009.
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