Level 2 and 3 Diploma in Business Support (4475-12/13)

• who has access to them
• when alterations are required
• how long they should be stored.
Outcome 5 Understand how to organise meetings
1. The candidate should be able to describe different types of meetings and their main features
both formal and informal eg Annual General Meeting, Extraordinary General Meeting, Board
Meeting, departmental meetings, management meetings, committee meetings, team and
progress meetings.
2. Different features of both formal and informal meetings, in terms of:
• Regulations, eg frequency, period of notice, validity, voting
• Documentation required, eg notice, agenda, notes/minutes, attendance register
• Personnel involved, eg Chair, treasurer, secretary
3. Information needed to organise meeting in terms of eg:
• date, time and duration
• venue eg location
• type of meeting
• number of delegates
• refreshments/catering facilities
• equipment required
• room layouts
• special requirements/disabled access.
4. The candidate should be able to describe the
• documentation eg notice, agenda, Chairperson’s agenda minutes, reports, briefings and
correspondence
• personnel involved and their duties, eg chairperson, secretary, treasurer
• legal requirements.
Outcome 6 Understand how to organise events
1. Types of events eg:
• meetings
• team building events
• conferences
• exhibitions
• seminars
• presentations/launches.
2. The candidate should be able to identify and describe the advantages and disadvantages of
different venues and identify organisational policies and procedures that apply to arranging
events. They should consider the following when selecting a venue:
• budget
• timing/season
• size
• purpose of event
• location
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