Level 2 and 3 Diploma in Business Support (4475-12/13)

Unit 217 Introduction to notice processing and
information management
Range
Outcome 1 understand the roles of key organisations involved in private
and public sector parking enforcement
• key organisations
• British Parking Association (BPA), Department of Transport (DFT), Police, Traffic
• Enforcement Centre (TEC), County Courts, Traffic Penalty Tribunal, (TPT), Parking and
• Traffic Appeals Service London (PATAS), DVLA
• role
• Negotiating, lobbying, production of best practice, guidance, legislation
• key differences
• British Parking Association Code of Practice for Parking Enforcement on Private Land (Part 1
• and Part 2), Traffic Management Act 2004 (TMA)
• key differences
• legislation.
Outcome 2 understand the background to current parking legislation
• key differences
• RTRA 1984 and RTA 1991
• RTRA 1984 Section 34
• RTRA 1998 Article 26
• RTA 1991 Section 66, 76, 77 and schedule 6. (as amended)
• legislation
• Traffic Management Act 2004, Road Traffic Regulation Act 1984
• 16 Level 3 Award in Notice Processing (1916-02)
Outcome 3 understand the role of the Notice Processor
• role
• customers/correspondence/ payments/ permits, administer life-cycle of parking permits
• situations
• phone/ face to face/letter/email.
Outcome 4 know how to record accurately the necessary information for
vehicle identification
• registration marks
• international/ cherished/ personal/ military vehicles/ diplomatic/ historic/ re-registered.
Level 2 and 3 Diploma in Business Support (4475-12/13) 137