Level 2 and 3 Diploma in Business Support (4475-12/13)

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Unit 107 Presentation software Teaching guidance The following guidance is not a prescriptive list of activities; they are suggested areas that a learner could show competence in to achieve this unit. Centres may use some or all these activities or some of their own devising to teach and help learners complete this unit successfully. Outcome 1 Be able to input and combine text and other information within presentation slides The learner should be able to and understand: • Types of information: • text, numbers, images, graphics, sound • Constraints: • on content: copyright law (eg on music downloads or use of other people’s images), acknowledgment of sources, avoiding plagiarism • equal opportunities, other local guidelines • Combine information for presentations: • combine images, charts or tables with text by inserting, re-sizing and positioning • use of text boxes • Store and retrieve: • files (eg create, name, open, save, save as, print, close, find) Outcome 2 Be able to use presentation software tools to structure, edit and format slides The learner should be able to and understand: • Slide structure: • layout • use existing templates, designs and styles • organisational guidelines • Edit slides: • drag and drop, find, replace, undo/redo, size, crop and position objects • wrap text, add lines and simple shapes • Format slides: • bullets, numbering, line spacing, alignment, colour, fonts, size, backgrounds 40 Level 2 and 3 Diploma in Business Support (4475-12/13)
Outcome 3 Be able to prepare slides for presentation to meet needs The learner should be able to and understand: • Present slides: • Timing, content, meaning • organisation of information • audience needs • Prepare slides: • view, re-order, rehearse timing, print slides, print handouts • speaker notes • Check presentation: • spell check, grammar check, orientation, layout, slide order, text alignment and formatting, accuracy Level 2 and 3 Diploma in Business Support (4475-12/13) 41
Page 1 and 2: Level 2 and 3 Diploma in Business S
Page 3 and 4: Level 2 and 3 Diploma in Business S
Page 5 and 6: Contents 1 Introduction 5 2 Centre
Page 7 and 8: 1 Introduction This document contai
Page 9 and 10: Unit accreditation number City & Gu
Page 11 and 12: 2 Centre requirements This section
Page 13 and 14: 3 Course design and delivery 3.1 In
Page 15 and 16: City & Guilds unit Unit title Asses
Page 17 and 18: Unit 101 Using the Internet Level:
Page 19 and 20: Unit 101 Using the Internet Learnin
Page 21 and 22: Outcome 4 Be able to use browser so
Page 23 and 24: Unit 102 Using email Learning outco
Page 25 and 26: Unit 103 Using collaborative techno
Page 27 and 28: Unit 103 Using collaborative techno
Page 29 and 30: Unit 104 Word processing software L
Page 31 and 32: Unit 104 Word processing software T
Page 33 and 34: Unit 105 Spreadsheet software Level
Page 35 and 36: Unit 105 Spreadsheet software Teach
Page 37 and 38: Unit 106 Database software Level: 1
Page 39 and 40: Unit 106 Database software Teaching
Page 41: Unit 107 Presentation software Lear
Page 45 and 46: Unit 108 Desktop publishing softwar
Page 47 and 48: • Manipulate images and graphic e
Page 49 and 50: Unit 109 Data management software L
Page 51 and 52: Unit 201 Principles of personal res
Page 53 and 54: Outcome 6 Understand the purpose of
Page 55 and 56: Support in terms of • advice •
Page 57 and 58: • meeting deadlines and targets
Page 59 and 60: Unit 202 Principles of providing ad
Page 61 and 62: Outcome 7 Understand diary manageme
Page 63 and 64: • franking • weighing • addre
Page 65 and 66: • documentation requirements •
Page 67 and 68: • attitude and behaviour • conf
Page 69 and 70: Unit 203 Principles of managing inf
Page 71 and 72: • to inform • to explain/educat
Page 73 and 74: Unit 204 Principles of supporting c
Page 75 and 76: Unit 204 Principles of supporting c
Page 77 and 78: Unit 205 Principles of supporting b
Page 79 and 80: • use of open body language such
Page 81 and 82: Unit 206 Principles of maintaining
Page 83 and 84: Unit 207 Principles of working in t
Page 85 and 86: Outcome 6 Understand how performanc
Page 87 and 88: 4. Explain in terms of complying wi
Page 89 and 90: Unit 208 Delivery of effective cust
Page 91 and 92: Unit 208 Delivery of effective cust
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called formal feedback. All staff i
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• show sensitivity to the needs a
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5.6 Codes of Practice - sector code
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Unit 209 Supporting the customer se
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Unit 209 Supporting the customer se
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Written communication is eg letter,
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• understand the problem • iden
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Unit 210 Using email Level: 2 Credi
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Unit 210 Using email Teaching guida
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Unit 211 Using collaborative techno
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Unit 211 Using collaborative techno
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Unit 212 Word processing software L
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Unit 212 Word processing software T
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Unit 213 Spreadsheet software Level
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Unit 213 Spreadsheet software Teach
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Unit 214 Database software Level: 2
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Unit 214 Database software Teaching
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Unit 215 Presentation software Leve
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Unit 215 Presentation software Teac
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Unit 216 Data management software L
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Unit 216 Data management software T
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Unit 217 Introduction to notice pro
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Outcome 6 understand the concept &
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Unit 217 Introduction to notice pro
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Unit 301 Principles of personal res
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Outcome 5 Understand the types of p
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• professional associations • h
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Outcome 4 Understand how to evaluat
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Unit 302 Principles of working with
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Unit 302 Principles of working with
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Unit 303 Principles of managing inf
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Unit 303 Principles of managing inf
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• legal requirements • record k
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Unit 304 Principles of providing an
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Outcome 7 Understand how to manage
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• economy • ease of use • com
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• who has access to them • when
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Unit 305 Principles of project mana
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Unit 305 Principles of project mana
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Unit 306 Principles of contributing
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Outcome 4 Understand the process of
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Unit 307 Principles of working in t
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Unit 307 Principles of working in t
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from the Treasury via government de
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Unit 308 Principles of budgets in a
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3. The candidate should explain: Ti
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Unit 309 Principles of customer ser
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Negative behaviour on the part of t
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4 Complaints should be viewed in a
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4 There are various types of contra
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Unit 310 Developing and improving t
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4 A SWOT analysis considers the str
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• Customer charter - is the organ
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Unit 311 Word processing software L
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• create and amend forms, merge a
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Unit 312 Spreadsheet software Learn
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• pivot tables and charts • jud
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Unit 313 Presentation software Lear
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• interactive elements • edit p
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Unit number/title Unit number/outco
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Unit number/title Unit number/outco
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Useful contacts UK learners General
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Level 2 and 3 Diploma in Business Support (4475-12/13)

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