Installation and User's Guide

the first node, the quorum information is placed on the node disk in therepair directory. The quorum information is not copied to the quorum diskduring the ASR process. Use the clustrest.exe utility from the WindowsResource Kit to copy the quorum information to the quorum diskfollowing the ASR restore. Reboot the workstation and the single nodeshould resume normal cluster operations. Follow the Restoring a clusternode procedure described above for remaining cluster nodes that need tobe recovered.Related tasks“Creating an Automated System Recovery diskette (Windows XP and WindowsServer 2003)” on page 128Windows XP and Windows Server 2003 ASR diagnostic tipsThis section provides some tips to help in your Windows XP and Windows Server2003 ASR diagnosis.1. The tsmasr.cmd file starts a secondary command window (minimized) fordebugging. Do not close or interrupt the main tsmasr.cmd command window;when this command shell instance is closed, the ASR process exits and thesystem reboots. You can use this window to retry Tivoli Storage Managercommands issued from tsmasr.cmd if there is a failure, such as unavailabilityof the Tivoli Storage Manager server.2. You can use tracing. Use TRACEFLAGS WIN2K and SYSTEMOBJECT. Youcan modify the tsmasr.opt client options file on the floppy disk usingNotepad, to include entries for TRACEFILE and TRACEFLAGS. TheTRACEFILE can be directed to the floppy if it is not too large, or to a file in adirectory that is accessible from the recovery console, such as%SystemRoot%\temp or %SystemRoot%\temp\~tsmasr\baclient.3. You can modify the tsmasr.cmd file on the floppy disk using Notepad toinclude additional diagnostic commands.4. To improve restore performance, you can edit the tsmasr.opt client options fileand insert the quiet option. This significantly reduces the feedback written tothe console window during restore; only final statistics are displayed.However, this can inhibit diagnosis in the event of a restore failure.5. If an ASR recovery failure occurs and you cannot boot the system, you canreboot into Windows recovery console and examine the following files in the%SystemRoot%\temp\~tsmasr\baclient directory:dsmerror.logIn this file, you might find entries such as: ReadPswdFromRegistry():RegOpenPathEx(): Win32 RC=2. These are expected when Tivoli StorageManager attempts to read the generated password from the WindowsRegistry, and the password is not present.tsmasrdiag.txtThe presence of this file indicates that ASR processing was completed.The file contains the output from the query backup%SystemRoot%\repair\*.asr command. Ensure that the output of thiscommand shows entries for the ntdll.ASR and smss.ASR files. Thesefiles are generated by the Tivoli Storage Manager backup asrcommand and should be included in the incremental backup of thesystem drive. If these files are not present after Tivoli Storage Managerrestores the system drive, the ASR restore fails. In this case, the asr.errfile contains error text such as the following:266 IBM Tivoli Storage Manager for Windows Backup-Archive Clients: Installation and User's Guide