White Guide and Orange Guide Formatting Project - Pfizer

Orange Guide – Chapter 8: Privacy: Protecting Personal Information
Providing Your Personal Information When Required By Vendor Credentialing
Processes
As you have seen, Pfizer is committed to protecting the privacy of patients’ and customers’ Personal
Information. Pfizer is also committed to protecting your privacy and the privacy of other colleagues
from inappropriate use by or disclosure to third parties. Moreover, Pfizer also wants to ensure that
when colleagues’ information is entrusted to third parties, it is properly protected from unauthorized
disclosure. Pfizer’s Institutional Access Guidelines demonstrate this commitment to colleagues and
their privacy. These Guidelines can be found on PfieldNet under the “Compliance” tab.
More and more hospitals and health care institutions are conditioning site access on colleagues’
submission of Sensitive Personal Information and compliance with other vendor credentialing
requirements. Often the stated purpose of these submissions and requirements is to make sure that
people with access to personnel, patients and visitors do not have serious communicable illnesses or a
history of violent acts. Required Personal Information can include immunization status, copies of
medical records demonstrating inoculation or immunity to certain illnesses, whether you have had a
background check (and its outcome), your training history and your professional qualifications.
Pfizer respects the hospital’s or vendor’s desire to secure the health and safety of its personnel, patients
and visitors. Accordingly, the Institutional Access Guidelines were created. In particular, Pfizer has
created a Vendor Credentialing team to help you respond to these requests. You can find the team’s
contact information on PfieldNet at http://PfieldNet.pfizer.com, under the “Compliance” tab.
Regardless of whether a customer or institution asks for your Personal Information directly or indirectly
(e.g., through a vendor hired to collect data on behalf of the customer), Pfizer wants your privacy to be
respected and your Personal Information appropriately protected. Here are some key points for you to
remember:
Always tell your manager if a hospital or institution (or institution’s vendor) wants you to
provide your Personal Information to gain site access.
If the hospital or vendor has a written credentialing policy, be sure to provide a complete
and current copy to the Vendor Credentialing team and your Regional Attorney to review in
advance.
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Rev. 09/12
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