White Guide and Orange Guide Formatting Project - Pfizer

Orange Guide - Chapter 10: Starters
hazardous materials or any other substances that could cause contamination or otherwise degrade
them.
Starters may be transported in an automobile trunk during the business day, but should never be left
there overnight. For this reason, only the number of starters that are expected to be distributed on a
particular day should be carried in a Sales Colleague’s trunk, with any excess quantities removed and
returned to storage at the end of the day.
If starters are stored in a commercial warehouse unit, the lease contract for that space should be in
Pfizer’s name with access made available to both the Sales Colleague and his/her manager during
normal hours of operation.
Accurately Document Receipt and Delivery of Starters
To accurately document receipt and delivery of starters, Sales Colleagues must strictly adhere to the
policies and procedures in the Starter Operations Compliance Manual, including:
Guidelines for acknowledging the receipt of starter shipments immediately upon
acceptance;
Documentation of the starters delivered to licensed HCPs;
Procedures for transferring starters between Sales Colleagues; and
Entry of starter transactions into iCUE at the time of their occurrence.
Failure to adhere to these policies and procedures can place Sales Colleagues and Pfizer at risk under
the PDMA and other applicable laws, distort their on-hand reported inventory balance, and undermine
the reconciliation of their annual starter inventory.
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Rev. 09/12
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