White Guide and Orange Guide Formatting Project - Pfizer

Interacting with RMRS Colleagues
Orange Guide – Chapter 2: Detailing to HCPs
Regional Medical Research Specialists (RMRS) are field-based Medical Colleagues with expertise in the
Medical Affairs functions. Their responsibilities are generally focused on medicine development and
include: (a) contributing to the design and support of Pfizer’s clinical research and activities; (b)
developing and maintaining relationships with key clinical and research leaders; (c) responding to
unsolicited medical requests; and (d) communicating scientific and medical information through
scientific exchange.
RMRS Colleagues engage almost exclusively in nonpromotional activities and thus are generally subject
to compliance principles that differ from the promotional principles applicable to commercial
colleagues. However, in very limited circumstances, RMRS Colleagues may engage in activities that are
governed by promotional standards. These limited circumstances include helping to train commercial
colleagues and presenting to managed care formulary decision-makers as requested by commercial
colleagues. In both of these cases, RMRS Colleagues must use only RC-approved materials. The
decision to involve a RMRS Colleague in promotional activities can be made only by the senior
leadership of the RMRS and Medical Affairs groups. For similar reasons, external interactions or
meetings among RMRS Colleagues, commercial colleagues, and HCPs or other customers must also be
limited. Commercial colleagues must speak with their manager and RMRS Colleagues in advance of
any such proposed meetings with HCPs or other customers to evaluate whether such meetings are
appropriate.
RMRS Colleagues may attend internal quarterly (or less frequent) regional meetings with senior Sales
Colleagues to provide an update on RMRS activities in a region or with a particular customer, or to
provide product medical content training (using RC-approved materials). It is not appropriate for
colleagues who directly call upon HCPs or other customers (or their direct managers) to have regular,
scheduled internal interactions or meetings with RMRS Colleagues.
All unsolicited medical requests for off-label information must be sent to Medical Information. You
may not forward such inquiries directly to RMRS Colleagues. If an HCP indicates that the information
received from Medical Information is not sufficient, you may give the HCP the appropriate RMRS
contact information for the HCP to follow up directly with the RMRS.
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