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Genesys User Manual - AMS Neve

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▶ You will be greeted with a menu which lists your disk options. From this<br />

list, you can use your mouse to select the LARGEST disk icon.<br />

The USB recovery stick is 16 GB in size, your <strong>Genesys</strong> computer disk will<br />

be at least 32 GB in size or more.<br />

For example, if the choices are 16 GB and 64 GB, click on 64 GB.<br />

▶ Hold down the ALT key on your keyboard, and press the N key at the<br />

same time.<br />

▶ The Disk Layout menu will appear.<br />

▶ Hold down the ALT key on your keyboard, and press the N key at the<br />

same time.<br />

▶ Your computer will now display the Recovery Information.<br />

▶ Hold down the ALT key on your keyboard, and press the P key at the<br />

same time.<br />

▶ A pop-up should appear on-screen. Here, you can simply click OK using<br />

your mouse.<br />

▶ The Recovery Progress screen will now appear. It will give an<br />

estimated indication for the recovery time of the system. You should<br />

allow approximately 30-60 minutes for the recovery process to<br />

complete.<br />

▶ The Estimated Time Remaining will continue to countdown to<br />

00:00:00 (left). Once it reaches this stage recovery is complete.<br />

▶ Hold down ALT on your keyboard, and press the F key at the same<br />

time.<br />

Completing Recovery Process<br />

▶ Power Off the console.<br />

▶ IMPORTANT:<br />

Return all cables to their original, pre-recovery positions, remove the USB<br />

stick, remove the USB keyboard/mouse and move the monitor cable back<br />

to its original position on VGA 2 (if the cable was moved to VGA 1).<br />

▶ Power On the console.<br />

▶ The console will start Windows and the <strong>Genesys</strong> software will launch<br />

automatically.<br />

▶ The console software will now be at factory default settings.<br />

▶ IMPORTANT:<br />

If any additional software has been installed since purchase i.e.<br />

Encore or Recall, you may need to reinstall and re-enter the<br />

software licenses. In order to do this, contact <strong>AMS</strong> <strong>Neve</strong> for<br />

technical support.<br />

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