FY2017 PROPOSED BUDGET

Washington Metropolitan Area Transit Authority
Proposed FY2017 Budget
Chapter 3
6. Developed preliminary implementation plan and reviewed with business stakeholders and
IT/CCB representatives
7. Finalized DDS for Phase II Bid/BidWeb for Daily Operations
8. Begin initial review of DDS for Daily Crew, EPM (e.g., discipline), Self-Service, and
Analytics
9. Develop Phase II implementation strategy Spring 2016
Regional Bus Stop Program
Gathered requirements with the WMATA Office of Bus Planning and our regional partners to
establish and maintain a Regional Bus Stop Database for the purposes of sharing and improving
the data, increasing productivity and increasing accessibility. The first release of a mobile app
called the Bus Stop Editor was developed for the WMATA Bus Planning department to conduct
surveys of existing bus stops in the field. The next release of the bus Stop Editor will add
functionality to establish, abolish and relocate stops, and to automate the generation of service
change work orders. A utility will be developed to allow regional agencies to upload their data to
the centralized database on an ongoing basis. A mobile and web application will also be developed
for the public to view the accessibility of stops and provide comments, which will assist in
accessibility improvements to bus stops.
WMATA.COM Redesign Implementation
FY2016 accomplishments include the design, development and implementation of our public
website, WMATA.COM. A key objective of the redesign project is to provide a user-centric and
re-architected web portal that will ensure compatibility across a variety of devices: desktop,
mobile, tablets. (Currently, 58 percent of the traffic to WMATA.COM comes through mobile
devices, and the number keeps growing.) The redesign project also includes implementation of a
content management system (CMS) that allows internal content providers a more flexible platform
for providing messaging and content to our customers. Trip planning and other way-finding tools
are enhanced with “on-the-fly” mapping that can be saved or shared with others. Real-time alerts
and other key traveling tools (Next Train, Next Bus) will be available from any page on the site.
The ultimate goal is to improve customer interaction and communication through a more
accessible and responsive website.
IT Security
The migration of users from RSA to Entrust which integrates with Active Directory provides an
enterprise wide capability for federal mandates for MTPD CJIS requirement, VDI two factor
capabilities, and multiple enhancements for stronger authentication throughout WMATA’s
infrastructure. Previous tokens expired after 3 years with a recurring cost of $150 per user. New
cost is $25 per token with an estimated savings to WMATA of $200K/year.
Deployment of an enhanced security event and incident management (SEIM) platform which
allows IT security to analyze and correlate all security events in WMATA’s network. The IT SOC
team has the capacity for security event monitoring from PCI compliance and risk management to
security intelligence and operations. The SEIM solution sifts through millions of log records and
correlates them to find the critical events that matter in real time via dashboards, notifications, and
reports. This capability improves the accuracy and prioritization of security risks and compliance
issues authority wide.
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